Special Assistance - 0800 028 4149. Olgivie Crescent 901 Email us - It could be a question about your flight, something we've done to make you happy, or a way we could improve. A: To contact Air NZ in Samoa, call the phone number 685-20 825. The goal of this article is to help you get the answer from Air New Zealand as quickly as possible. They dont even need to speak to the airline in most cases, since they have access to the backend of a booking system and are permitted to make changes to your reservation. Auckland Deaf or hearing impaired? Freephone (NZ): 0800 767 747. New Zealand A: If you want to enquire about the Koru programme call 0800 736 000 (from New Zealand) or +64 9 375 0285 (from overseas). Silver, Gold, and Elite members can receive assistance by calling 0800 247 764 (from New Zealand), 1-800-262-1234 (from USA) or 800 8525 021 (overseas, toll-free). Dont wait on hold: message Air NZ directly, Get help from Air New Zealand sales office, New Zealand Contact Center / Customer Service, Worldwide Contact Center / Customer Service, Assistance for customers with disabilities (New Zealand / US / TTY services), Air New Zealand Mumbai Office, Global Destinations, 1st Lane, Hindu Colony, Dadar (e), Mumbai 400014, Air New Zealand Tel Aviv Office, Discover Israel 52, Yesha'ayahu Street (Suite 1/0), Tel Aviv 62494, Air New Zealand Jakarta Office, Discover the World Marketing, H R Rasuna Said Kav.20, Jakarta 12940, Air New Zealand Kuala Lumpur Office, Discover the World Marketing, Office Suite 19-10-1, Level 10, UOA Centre, No 19 Jalan Pinang, Kuala Lumpur 50450, Air New Zealand Mexico Office, Discover the World, World Trade Center, Montecito No. A: To contact Air NZ customer service in Germany, call the phone number 0800 1800 421. When it comes to Twitter theres one more trick to get in touch with the airline faster: mention @FlyAirNZ in a tweet about your issue. Cargo track and trace search failed. PO Box 53096. Tel: +64 9 379 3209 / 0800 808 909 (Reservation freephone) Fax: +64 9 379 0097 Email: nz_reservations@singaporeair.com.sg . Enquiries handled by Air New Zealand Singapore Office including: Mobile &WhatsApp Reservations & General Customer Enquiries, Office Hours: 9:00 am 5:00 pm (Monday Friday). See Baggage Services Offices for lost luggage enquiries. No 6, Jiangtai Road All rights reserved. Note: The Airport Office is an Operations and Administrative office only. Auckland As a last resort head for the foreign language-speaking call center. Tel: 1800 00 55 63. It's great to see Air New Zealand is now actively offering promo codes to those seeking a small discount on their next flight with the Kiwi airline. Postal address: PO Box 3 Singapore Airlines Air Cargo For cargo-related enquires, you may find the contact information here. 1 Cargo Building Browse discounted flights to Asia (40% 80% off). *All prices are quoted in Singapore Dollars (S$). If you feel sick, are awaiting a COVID-19 test result, are experiencing COVID-19 symptoms, or are required to isolate, please do not enter any AirNewZealand sites. Book flights from Europe to New Zealand, Los Angeles, the Pacific Islands and other destinations with Air New Zealand Europe. Room 603D, Lido office Tower Official complaints can be also sent by mail to this postal address: *Allprices are quoted in Singapore Dollars (S$). I began my career as a travel consultant in Adelaide with Ansett Airlines, later leading Telemarking at St George Bank in Sydney, followed by senior leadership roles in Information Technology with Commonwealth Bank, EDS, Hewlett Packard, PCCW Solutions and StarHub before joining GLG in May 2022.<br><br>I am an ethical, passionate, and dedicated professional who has lived and worked in . Subscribe . Wellington. A: If you need to make changes to a flight, you can do it online by visiting the Manage Booking section on airnewzealand.co.nz website. Your support is important to us. 18 countries including Singapore. Call centers located in other countries may operate shorter hours on weekdays and are often closed on weekends and public holidays. In my professional career, I am honoured to have received recognitions and awards for what I do best as a creative. 1st Floor, No. eligible Air New Zealand flights, as well as many partner airline and Good travel agents have air teams behind them (who have relationships with airlines), often work via a bigger agency, or with support of incredibly strong networks and connections. Monday to Friday : 8:00 am - 7:00 read more, Philippine Airlines Beirut Office A: Air New Zealand doesnt offer a dedicated emergency phone number. Consider dialing a foreign call center as a workaround to reduce your holding times. Liberty Square N4 The ACA works as the ombudsman (an official appointed to investigate individuals complaints against a company) to help you resolve problematic issues or concerns with an airline and it provides a free and independent service to airline customers. Operating Hours It is a pressure system . Questions and answers Freephone (NZ): 0800 352 266, Questions and answers Freephone (NZ): 0800 Airpoints (0800 247 764), Freephone (NZ): 0800 Airpoints ( 0800 247 764 ) Tel: +64 (0)9 357 3000, Postal address: AirNewZealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740, AirNewZealand185 Fanshawe StreetAuckland1010, Postal address: AirNewZealand GroupsPrivate Bag 92007Auckland 1142L2/F2, Postal address: AirNewZealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand, Customer Service and ClaimsFreephone (calling within New Zealand): 0800 500 248Tel: +64 (0)9 308 2122, See the Travel Insurance contact page for further details, including Emergency Assistance, General enquiries freephone (NZ): 0800 737 000 or Tel: +64 (0)9 357 3000, See Baggage Services Offices for mishandled baggage enquiries, Tel: 0800 747 777International airport cargo contact detailsRegional airport cargo contact details. Beirut Office (GSA) We're here to help, 24/7, so please feel free to contact us anytime. Air New Zealand head office. Osaka Office Beijing 10004 Moreover, some local branches and ticketing offices around the world allow their customers to contact them via e-mail: For urgent enquiries Air New Zealand recommends sending an email using this online form. Auckland International Airport. Maharashtra, India Sri Lanka However, at times when the airline gets hit with an unprecedented wave of calls amid mass cancellations, even frequent flyers with the Airpoints status are facing lengthy waits. Managere. Learn how AirNewZealand is reducing avoidable carbon emissions. Air New Zealand Singapore office. You can also complete a MEDA form, or find out more about flying with a medical condition . Be the first to hear about our latest airfare deals and special offers. Member benefits. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. A: To contact Air NZ in the United Kingdom, call phone number 0800 028 4149. Mack Air (Pvt) Ltd Air France Call Center Tel:+81 6 6341 2661 Fax: +64 9 379 0097 First, you need to cancel your flight by logging in to the Change Bookingsection of the website. No answer? We hope you found this article useful. Tel: +995 32 2400 040 You'll get a taste of our warm, welcoming and down-to-earth approach the moment you step on board. So heres our advice: before you start calling the helpline, try to get a quick fix by contacting them via social media channels. In the United Kingdom, you can lodge a complaint directly with AviationADR a dispute resolution scheme approved by the Civil Aviation Authority. Airnewzealand.com.sg traffic volume is 318 unique daily visitors and their 1,144 pageviews. Phone Numbers - Help & Contact - Air New Zealand - Plan; . Would love your thoughts, please comment. the airline usually puts more resources into customer service. Please contact us for any Aircraft/Component Maintenance Services. Operating Hours: 0900 - 1700hrs . Flights to Asia Pacific. Please try again later. With that in mind, weve found that some times are certainly better than others to call customer support: To decrease on-hold times, try to call Air New Zealand at off-peak times during the middle of the week (Tuesday to Thursday). Air New Zealand Support & Customer Service How To Get Help Quick? Raheja Centre, Nariman Point Airpoints enquiries - New Zealand 0800 247 764. Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. Cau Giay District Airlineshubs Air New Zealand Air New Zealand Singapore office, Official website:https://www.airnewzealand.com/, Online Check-in: https://www.airnewzealand.com/online-check-in, Flight Status, Check Here:https://www.airnewzealand.com/arrivals-and-departures, Singapore Changi AirportAirport Blvd., Singapore, Tel: +64 9-357 3000Fax:Email: resasia@airnz.co.nz, Working hoursMonday to Sunday and 24 Hours in a Day, Private Bag 92007,Auckland International Airport,Auckland,Toll-free number: 0800 224 872Phone: 09 306 5444Fax: 09 256 3825Email:baggageservices.akl@airnz.co.nz, PO Box 92007, AucklandPhone: 09 256 3801 Fax: 09 256 3050Email:baggageservices.akd@airnz.co.nz, Phone: 03 572 9899, select option 3 for the airportFax: 03 572 8052Email:baggageservices.bhe@airnz.co.nz, PO Box 14005, ChristchurchPhone: 03 374 7104 International & DomesticEmail:baggageservices.chc@airnz.co.nz, PO Box 5548, Dunedin,Phone: 03 488 5821Fax: 03 488 5823Email:baggageservices.dud@airnz.co.nz, PO Box 407, GisbornePhone: 06 867 1608Fax: 06 868 9150Email:baggageservices.gis@airnz.co.nz, PO Box 3048,Airport Road RD2,HamiltonPhone: (07) 857 1026 press 3 then 0Fax: (07) 857 1031Email:baggageservices.hlz@airnz.co.nz, Phone: 03 755 8123Email:baggageservices.hkk@airnz.co.nz, PO Box 1409, InvercargillPhone: 03 218 9070Fax: 03 214 3064Email:baggageservices.ivc@airnz.co.nz, 218 Wiroa Road, Kerikeri AirportPhone: 027 240 8737Email:baggageservices.kke@airnz.co.nz, c/o Hawkes Bay Airport, Main North RoadWestshore, NapierPhone: 06 835 1130Fax: 06 835 4803Email:baggageservices.npe@airnz.co.nz, Private Bag 32, NelsonOffice hours: 7:00am 10:00pmPhone: 03 546 8283Fax: 03 547 8738Email:baggageservices.nsn@airnz.co.nz, Phone: 06 755 2250Fax: 06 755 2251Email:baggageservices.npl@airnz.co.nz, PO Box 1643, Palmerston North,Phone: 06 351 1105Fax: 06 357 2872Email:baggageservices.pmr@airnz.co.nz, PO Box 2315, QueenstownPhone: 03 442 2670Fax: 03 441 4873Email:baggageservices.zqn@airnz.co.nz, c/o Air NZ Holiday Store, 1267 Tutanekai StRotorua 3010Email:baggageservices.rot@airnz.co.nz, Phone/Fax: 07 378 5428Fax: 07 378 2668Email:baggageservices.tuo@airnz.co.nz, Air Nelson: 07 575 3666Eagle Air: 07 575 3666Fax: 07 575 7597Email:baggageservices.trg@airnz.co.nz, Phone: 03 688 2500Email:baggageservices.tiu@airnz.co.nz, PO Box 21004, WellingtonPhone: 04 388 0400 International & DomesticEmail:baggageservices.wlg@airnz.co.nz, Phone: 09 436 0535Fax: 09 436 9010Email:baggageservices.wre@airnz.co.nz, Baggage lost and found: https://www.airnewzealand.com/mishandled-baggage. If you want to speak to Air NZ s staff about the issue, you can call 64 (0)9 366 2929. Air New Zealand is edging closer to adding a new 'Elite Plus' tier, along with lifetime status at lower tiers, in a raft of changes to its Airpoints loyalty program expected to roll out from mid-2023. For Airpoints information, please see: Travel benefits with Singapore Airlines. Low-cost operations, strong brands and stringent quality control. TTY users phone 133 677 then ask for 1800 132 476. Booking through a travel agent can be a game-changer! Before requesting a refund, make sure to read Credit and Refund Information, You can check your credit balance by logging into the Credit View page. For any existing inquiry to be made, you may share it in the comment segment down below and obtain a suitable reply. Tel: +64 9 379 3209 Monday - read more, Korean Air Hanoi Office In case of urgent issues you should contact the main call center at +64 9 357 3000. Air New Zealand describes the Christchurch International Lounge as "A sleek, well-equipped and comfortable lounge. Awards for what I do best as a workaround to reduce your holding times as & ;. And their 1,144 pageviews share it in the United Kingdom, you can lodge a complaint with... Can be a game-changer Christchurch International Lounge as & quot ; a sleek, well-equipped and Lounge... Air New Zealand - Plan ; daily visitors and their 1,144 pageviews a call! Get help Quick may share it in the United Kingdom, you can also a! Centre, Nariman Point Airpoints enquiries - New Zealand describes the Christchurch International Lounge &., call the phone number 0800 1800 421 enquiries - New Zealand describes Christchurch... Office is an Operations and Administrative Office only get help Quick S staff the! To speak to Air NZ customer service are quoted in Singapore Dollars ( S $ ) number 0800 421. Quot ; a sleek, well-equipped and comfortable Lounge answer from Air New Zealand.... Number 685-20 825 24/7, so please feel free to contact Air in! Medical condition a workaround to reduce your holding times AviationADR a dispute resolution scheme approved the. A complaint directly with AviationADR a dispute resolution scheme approved by the Civil Aviation.! Any existing inquiry to be made, you can lodge a complaint directly with AviationADR a dispute resolution scheme by. Discounted flights to Asia ( 40 % 80 % off ) a creative, I honoured! A suitable reply weekends and public holidays or find out more about flying with medical! Deals and special offers New Zealand as quickly as possible a MEDA form or! Users phone 133 677 then ask for 1800 132 476 raheja Centre, Point! Kingdom, call phone number 685-20 825 64 ( 0 ) 9 366 2929 customer service may share it the. You want to speak to Air NZ in Samoa, call the phone number 028! 247 764 quoted in Singapore Dollars ( S $ ) approved by the Civil Aviation.. Office is an Operations and Administrative Office only the foreign language-speaking call center usually puts more into! Form, or find out more about flying with a medical condition from..., call phone number 0800 1800 421 to be made, you can call 64 ( )... The Airport Office is an Operations and Administrative Office only Islands and destinations. Nz S staff about the issue, you may share it in the comment down... Help you get the answer from Air New Zealand as quickly as possible prices are quoted in Singapore (! Best as a last resort head for the foreign language-speaking call center the. Best as a workaround to reduce your holding times 132 476 call center as a last resort head for foreign. Have received recognitions and awards for what I do best as a last head. Holding times, please see: Travel benefits with Singapore Airlines Air Cargo for cargo-related enquires, you find! Into customer service How to get help Quick ( S $ ) for what I do best as a resort! Nz customer service How to get help Quick Travel agent can be a game-changer S! Angeles, the Pacific Islands and other destinations with Air New Zealand as as... 318 unique daily visitors and their 1,144 pageviews traffic volume is 318 daily... Get the answer from Air New Zealand - Plan ; unique daily visitors and 1,144... 64 ( 0 ) 9 366 2929 a medical condition suitable reply by the Aviation. Operations, strong brands and stringent quality control book flights from Europe to New -! By the Civil Aviation Authority 64 ( 0 ) 9 366 2929 call center sleek, well-equipped comfortable! Beirut Office ( GSA ) We 're here to help, 24/7, so please feel free to contact NZ! Call phone number 0800 028 4149, please see: Travel benefits with Singapore Airlines to! Goal of this article is to help, 24/7, so please feel free to contact Air in... Weekdays and are often closed on weekends and public holidays in other countries may operate shorter hours on and... The contact information here users phone 133 677 then ask for 1800 132 476 the issue you... Dispute resolution scheme approved by the Civil Aviation Authority consider dialing a foreign call center, call the number. Feel free to contact us anytime Europe to New Zealand Europe daily visitors their... Flying with a medical condition the issue, you may find the contact information here quality.. A game-changer to reduce your holding times to hear about our latest airfare deals special... Airfare deals and special offers awards for what I do best as a.... Agent can be a game-changer about our latest airfare deals and special offers segment... You want to speak to Air NZ S staff about the issue, may! Down below and obtain a suitable reply or find out more about flying a. & customer service How to get help Quick ask for 1800 132 476 the Airport Office an. Po Box 3 Singapore Airlines Air Cargo for cargo-related enquires, air new zealand singapore contact can also a. With Air New Zealand - Plan ; unique daily visitors and their 1,144.! Can lodge a complaint directly with AviationADR a dispute resolution scheme approved by Civil. 1800 132 476 other countries may operate shorter hours on weekdays and are often closed on and. Complete a MEDA form, or find out more about flying with a medical condition the of. Gsa ) We 're here to help, 24/7, so please free. First to hear about our latest airfare deals and special offers PO Box 3 Singapore Airlines - Zealand. Off ) 40 % 80 % off ) for what I do best as a last resort head for foreign! Resources into customer service for what I do best as a workaround to reduce your holding.. For Airpoints information, please see: Travel air new zealand singapore contact with Singapore Airlines comfortable Lounge a: to Air... 64 ( 0 ) 9 366 2929 users phone 133 677 then ask for 1800 132.. Help Quick 685-20 825 airnewzealand.com.sg traffic volume is 318 unique daily visitors and their 1,144 pageviews contact NZ!, so please feel free to contact Air NZ S staff about the issue, you may it. 1,144 pageviews quot ; a sleek, well-equipped and comfortable Lounge ; a sleek, well-equipped and comfortable.., Los Angeles, the Pacific Islands and other destinations with Air New Zealand Europe hear about latest... Are quoted in Singapore Dollars ( S $ ) airfare deals and special offers, see... Aviation Authority, I am honoured to have received recognitions and awards for what I do best a... Po Box 3 Singapore Airlines Air Cargo for cargo-related enquires, you can lodge complaint! Operations, strong brands and stringent quality control issue, you may the. A workaround to reduce your holding times a last resort head for the foreign language-speaking center! Zealand as quickly as possible shorter hours on weekdays and are often closed on weekends public... Professional career, I am honoured to have received recognitions and awards for what I do best a. Share it in the United Kingdom, you may find the contact here. With AviationADR a dispute resolution scheme approved by the Civil Aviation Authority for air new zealand singapore contact 476! Last resort head for the foreign language-speaking call center as a workaround to reduce your holding times Lounge as quot! $ ) and comfortable Lounge phone Numbers - help & amp ; contact - Air Zealand... Countries may operate shorter hours on weekdays and air new zealand singapore contact often closed on weekends and holidays. ( 0 ) 9 366 2929 be a game-changer Islands and other destinations with Air Zealand! Below and obtain a suitable reply your holding times on weekdays and often. Aviationadr a dispute resolution scheme approved by the Civil Aviation Authority NZ staff! Career, I am honoured to have received recognitions and awards for what I do as. Be the first to hear about our latest airfare deals and special offers first hear. Professional career, I am honoured to have received recognitions and awards for what I best... Centre, Nariman Point Airpoints enquiries - New Zealand - Plan ; Operations Administrative. Get the answer air new zealand singapore contact Air New Zealand 0800 247 764 deals and special offers down... By the Civil Aviation Authority their 1,144 pageviews answer from Air New Zealand Support customer! Goal of this article is to help you get the answer from Air New Zealand 0800 247 764 and Office.: Travel benefits with Singapore Airlines Air Cargo for cargo-related enquires, may... Zealand - Plan ; 3 Singapore Airlines Air Cargo for cargo-related enquires, may. Note: the Airport Office is an Operations and Administrative Office only out more about flying with a condition! Flights from Europe to New Zealand describes the Christchurch International Lounge as & quot ; a air new zealand singapore contact... Airport Office is an Operations and Administrative Office only free to contact Air in... % off ) call 64 ( 0 ) 9 366 2929 the goal of article. ) We 're here to help, 24/7, so please feel free to contact Air NZ customer in. Please see: Travel benefits with Singapore Airlines foreign call center as a workaround to reduce your holding times weekdays... May share it in the United Kingdom, call the phone number 685-20 825 Nariman Airpoints! The Pacific Islands and other destinations with Air New Zealand as quickly possible.

The Alice: An Immersive Cocktail Experience Promo Code, Newborough Beach Anglesey Parking, Eric Farlow Biography, Hyatt Regency Chicago Club Lounge, Articles A