These cookies cannot be turned off. within fare component), please contact QR office or QR Customer Contact Center for further assistance with refund calculations, 1. qatar flight cancelled due to operational reasons. 7. How can the airline forget to prepare a crew for its flight, you may wonder? Further, Qatar Airways will deduct any additional charges from this refund amount. 31.03.2022. One of the biggest European airlines has grounded almost its entire fleet with the cancellations affecting the majority of Ryanair routes. Coronavirus Outbreak: Will It Alter Your Travel Plans? However, your flight distance and delay length play a vital role in this. And in this case, you will have to pay the cancellation fee. However, in most cases, airlines cancel flights because of bird strikes because they have to follow a set of procedures on the aircraft, which impacts the flight schedule of the whole aircraft. Dubai resident Rahul Bhatia said his parents, who are on a visit to Dubai, are unable to fly back. There is one but though as some airlines have honestly stated that some flight suspensions are not directly related to actual travel bans, but rather to decreasing passenger flows. The schedule was changed three times leading up to departure date until I received a cancellation notice on 17/8/2020. All affected customers are urged to contact the company by electronic communication channels. For the passengers affected by such and further suspensions along with those who can not travel due to governmental restrictions, the carrier offers the return the full cost of the ticket without deductions or to exchange a ticket once for any date until May 31, in given direction without a fee for exchange and surcharge (for tickets on a round-trip route, it is necessary that the date of one flight be in the specified period). Flight canceled on Qatar Airlines 1 year ago Save I received a cancellation notice for my flightyesterday to Dar es Salaam, Tanzaniathat was to leave today. Nowadays we all witness how massive travel disruptions could happen due to governmental restrictions. Please enter the one-time password received in your registered email, {0}. At the same time, they should arrange another flight for you or refund your ticket. Morocco's national carrier says seven flights that were meant to take soccer fans to Qatar for Morocco's historic World Cup semifinal on Wednesday against France have been canceled because of restrictions by Qatari authorities. To do this, you can fill in yourflight to Indiadata into the claim calculator. This policy applies to all tickets issued anytime until 30 September, for travel on or before the same date. To ensure flexibility, the company is upgrading those passengers who dont have its Flex service in their reservation so they can enjoy its advantages for rebooking. 5. If a traveller has a ticket that is expiring between March 1 and September 30, the value of unused ticket can be used for travel through December 31, 2021. You will get one only if you have a refundable ticket. For further assistance, passengers may contact the airline on Facebook Messenger or through direct messages on Twitter. We will submit your flight ticket for a refund using our Attorney service Flight Ticket Refund. Qatar Airways will display the changes to your. Can you get compensation for a flight cancelled because of coronavirus? As more and more countries are discouraging citizens from all but essential travel, some have already announced strict restrictions on travel abroad. Qatar Airways Flight Status (with flight tracker and live maps) -- view all flights or track any Qatar Airways flight. The air carrier has informed that all the passengers from all destinations served by the airline can still travel and transit through Hamad International Airport, but all such travel is subject to entry restrictions at their final destination. The air carrier is now considerably limiting trans-Atlantic and trans-Pacific flights as well as flights to South and Central America. Notification to Customers and Processing Guidelines: 1. According to the information I received, the ticket was nonconfirmed. View top cancellations by airline or airport. Also, you will have to pay for these changes. World News | Asian News International | Friday December 23, 2022. If original flight departs between 1st November 2022 and 31st December 2022, you may rebook for a new flight departing within 21 days from original. The EU Regulation 261/2004 isn't explicit on this particular topic. So if youre looking to fly after that, please wait until flights are available. Travel Trade Partners should update PNRs with passenger`s contact information via SSR CTCE/CTCM/CTCR industry standard codes that passengers may obtain timely information in case of operational disruptions. I have received an automated notification that my case is being considered but I am not happy with this. Based on 3 documents. An extreme case was that of the wildfires in California, causing the cancellation of flights to Sonoma Airport. With new restrictions announced every day, it is significant to know how to act in the situation of sometimes unexpectedly cancelled flight. Dear Sir/Madam, Sometimes, all the seats of the class you are traveling with may be booked. The air carrier also stated that it is not able to operate its call center anymore, so the travellers, affected by such cancellations are asked to fill out an airport feedback form on the Ukraine International website to make changes to their ticket or to receive an electronic voucher, which will allow you to issue new tickets on air carriers website during the year. However, if the airline denies you compensation for this reason, you may still want to check your flight to ensure that your flight could not be operated at all. All the bookings made on March 6 or later for travel before April 24, 2020 are eligible for rebooking for travel until December 31. In addition to that, frequent maintenance checks are done on the aircraft to ensure that it's operational. Flights cancelled due to technical problems fall into this category as aircraft maintenance is inherent to an airline's daily operations and should not disrupt flight schedules. In the case of these, the airline will make sure to notify you about it. qatar flight cancelled due to operational reasonsdragon age: inquisition shards cheat. Departure Time Change Point-to-Point Itinerary, The new departure at point of origin is more than 2 hours prior to the original scheduled departure time. Air traffic controllers sometimes request an airline to cancel their flight. Therefore all the flights operated by air carrier which were scheduled until April 11, 2020 have been cancelled, including those operating outside Poland, e.g. By clicking join student club you will be prompted to log in again. Also, under some conditions, you can even change your flight date. Refund due to QR and/or Other Airline Schedule Change, 1. Then, you have to click on the cancel flight option. In compliance with the restrictions provided, the company wants to offer an essential service to all those who, even in an emergency, need to move or return to their country. Alistar2- Blind panic is exactly how I felt. You can find it on their website. I booked through their Qatar app directly to their site. Schedule Change on DOH LHR. You can start by going to the My Trips option on the official Qatar Airways website. only), AY (DOH-ARN/CPH v.v. Furthermore, there is another rule that states that in case of a more than 3 hours delay, you can ask for a refund. Such option is also available for some international flights, but a date change may be implemented, so every traveller who was about to fly in the time of lockdown or shortly afterwards is suggested to contact the airline for an individual solution. Yes. As per this, you can easily cancel your air ticket to India from the USA or anywhere. Residual value is non-refundable and non-exchangeable, 8. enforced quarantine or cancellation of visa-free entry; annulment of previously issued visas), can apply for an refund and receive a refund of the full ticket price at the original point of sale until the end of the year. Flybe says it's cancelled flights due to "operational reasons" Credit: Alamy. Also, you will get this in your original form of payment. The airline will do it for you. Also, they may be some no-show charges, as well. The passengers who have booked a flight before April 15th, can make a one-time change to your existing booking without a fee, up until two hours before your flight. When a computer glitch occurs in the system, the flight schedule of an entire airport or airline can be crippled and a multitude of flights cancelled as a result. Never count on an operational upgrade, though if you have elite status and/or paid a high . Further, if the ticket you have is open for changes, you will see a Modify flights button. Arrival Time Change Point-to-Point Itinerary, The new arrival at final point of destination is more than 2 hours after the original scheduled arrival time. No rebooking fees will be applied on flights purchased between 6 and 31 March. How airlines are altering their policies? The options offer more flexibility and value to customers in the form of travel vouchers that range from future credits to an extra 30% Travel Voucher of the value of the fare purchased. In an effort to help all the passengers whose flights were cancelled due to traffic disruptions caused by the coronavirus pandemic and who are not sure when they will be travelling next, Air Serbia has created a special credit voucher enabling passengers to buy a ticket for a future date.The Serbian national air carrier invites all its passengers who do not know the precise date of their future travels to visit the carriers site and collect their voucher without having to call our Contact Centre. Passengers who have made their bookings through a travel agent are advised to get in touch with the agents directly regarding their rebooking and refund options. (Supplied) Also, you will have to confirm your itinerary at least 24 hours before your departure. As governmental restrictions and border shutdowns are implemented even further across the whole Europe, Middle East and North America, more and more flights are cancelled every day but the airline is stating that it will keep up with its obligation to the travellers who should be informed about the force change in their travel plans as soon as possible. The air carrier is expected to resume its flights as early as on 13th of May. one day trips or reduction in the length of stay less number of days at point of destination and/or stopover), passenger may rebook unutilized outbound and inbound on the same Ticket within one reissue transaction to match original length of stay, or in case of non-daily flight operation to extend the original length of stay up to the next day of operation. Vietnam Airlines has temporarily suspended all international flights and is only operating limited domestic service. Here is the most important information on the major airlines policies. Also, they will tell you about the following: Also, in case this delay is too long, Qatar Airways will leave no stone unturned to make you comfy. Qatar Airways provides top-notch services to its passengers. The air carrier states that there will be no reduction in ticket price while paying out the refund. Also, the cancellation fee and the no-show fee will depend on the fare rules of Qatar Airways. Not always easy and fast but definitely effective! However, because of the operational challenges faced due to the ongoing outbreak, the company has altered or cancelled some of its services. The voucher will be sent automatically to affected customers and will contain all details about the conditions of use. The requested benefits allocated successfully, /content/tradepartners/global/en/bookingnticketing/Minimum-Connecting-time-and-Schedule-Change, https://www.qatarairways.com/tradeportal/en/search-results. Rebook onto a combination of QR and other airline operated flight(s) from/to the same origin/destination in the same or lowest available QR booking class within the same cabin and in the lowest permitted booking class of other airline within the same cabin as instructed by local QR office or QR Customer Contact Center. Services such as flights come with basic consumer rights known as consumer guarantees. Further, if the events due to which these cancellations occur are under the control of the airlines, you can expect some compensation. The airlines cited operational reasons behind the cancellation of flights, the delays were caused due to bad weather conditions, said officials at Indore airport. Can you get a compensation for a flight cancelled due to lack of passengers? It depends. Functional cookies allow us to remember your choices (such as your choice of country and language preference) when you return to our website and app. If original flight departs between 1st October 2022 and 31st October 2022, you may rebook for a new flight departing by 31st January 2023, however, you must not rebook for a new departure date on/after 1st November 2022 and on/before 31st December 2022, 2. The schedule change must consists of either: a flight cancellation, or. If your flight is cancelled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation - even for non-refundable tickets. In any case, if the airline fails to reach you immediately after announcing the cancellation, contact the air carrier yourself and ask for the abovementioned assistance due to change in your travel plans. If bad weather indeed refers to actual adverse conditions that can be regarded as extraordinary circumstances, no. Editor, Marcus Herbert. To improve your experience, we use cookies to remember log-in details and provide secure log-in, collect statistics to optimize site functionality, and deliver content tailored to your interests. Affected passengers told Khaleej Times that they received an email from Emirates Airlines stating that flights to India have been cancelled due to operational reasons. AirHelp is the best-rated flight compensation company in the world with a 9.2 score on Trustpilot. Back to login. Australians Ben Goodwin . If it's the former, it's worth investigating further. Turn your delayed, cancelled or overbooked flight into a compensation up to 600! when the flight number is different than the one that you originally booked) The compensation amount varies based on when you were notified and the length of the journey. Rebooking of connections involving other airlines (codeshare and/or interline), or rebooking on other airlines (code-share and/or interline) is not permitted. The first is due to the airline and the other when you wish to do so. We have already helped more than 16 million . Then, they will refund you the purchase price of your ticket. For the most up-to-date information, check for updates here. JAI - DEL. The credit voucher is in the value of the passengers initially paid fare, with the added value of 10 percent calculated on the net fare and fuel tax, and is valid for redemption one year from the date it was issued. Seats for flights out of South Africa are first available again on 31 December, according to the airline's website. Do this by filing a form. On the 6th November they emailed us that they were cancelling all flights on the route due to "temporarily suspending the service". Yes, I was finally able to contact them and get the (ta && ta.queueForLoad ? Always remember anyone can post on the MSE forums, so it can be very different from our opinion. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-108079456', '');}, 'log_autolink_impression');flight were moved for a day too. As the governmental travel restrictions, related to ongoing coronavirus outbreak arent related to any actions which could be taken with an airline responsible for the decision-making, it is considered by (EC) 261/2004 as extraordinary circumstances. Further, they need to do so within half an hour of them knowing about these changes. Additionally, it is also worth to note that due to the rapid development of events, even a travel to a relatively safe region could result in additional danger due to the ongoing pandemic - thats why travellers can be subjected to quarantine for 14 days when entering the country of destination or after returning back home. I also agree to receiving communications by email, post, SMS or social media about my membership account, offers and news from Qatar Airways and Privilege Club, Privilege Club partner offers and market research from time to time. Thursday): Schedule Change results in discontinuation of service (BBB-DOH): Add an extra layer of security to your account with a one-time password, Mobile number and email address should not be empty, Your OTP preferences have been updated successfully, A verification link will be sent to your newly amended email address. It is also worth noting that regardless of who is responsible for the flight disruption, under any force majeure, the Regulation still obliges the airline to keep a clear, fast and effective communication with passengers of the flights that got cancelled. (ta && ta.queueForLoad ? Many flights are cancelled these days due to security risks, for instance if there is a bomb scare at the airport you're flying from, or if there has been a threat / attack in the destination you're flying to. A major reason for flight cancellations, air traffic restrictions have increased at an accelerated pace over recent years. These apply to flights to, from and within Canada, including connecting flights. If your flight timing has been brought forward by 1 hour or more from the scheduled time of departure. And even in such a situation, airlines usually have a particular interest in ensuring that passengers of these flights would not only be properly informed of their rights in the event of a flight disruption, but also of the opportunities for further action to resolve any uncertainties as quickly as possible and to alter their travel plans accordingly. Best regards, Passengers still waiting for baggage and no updates from staff. Namely, from now on, the airline r urges all its passengers to visit their website to check the status of their flights before travelling and ensure that their contact details are updated. Once you cross these twenty-four hours, you will have to pay a particular fee even to make any changes to your ticket. Some do require time to be fixed however. So, there will be no financial compensation. You will need to hold immigration approval to land at the final city in your itinerary that is operated by Qatar Airways, even if you are taking a connecting flight afterwards. . Qatar had been flying into South Africa during the ban, but refused to board anyone in South Africa for the return trip. They can be as benign as parking issues, or problems with the fan blades. Any no show fee on yourticket for India from the USAis not subject to a refund. Airline already adopted its flight schedule and regrouping its Paris operations at Paris-Charles de Gaulle airport. I really do not know why they can not apply brain to their communications because the cancellation sends you into a blind panic especially like this at the last moment when they have provided a solution. Therefore, you can bookIndia flight tickets from the USAwith it, without a worry. It's all well and good when it's sunny and dry, but strong rains, winds and snow can keep the planes on the ground for long periods. The air carrier stated that the suspension of its flights to Saint Petersburg, Moscow, Vienna, Riga, Berlin and Milan until the end of May. No difference of fare, taxes, fees, charges and surcharges to be collected. A holiday in a forest of Gir in Gujarat is a treat in itself, Book International Flight Tickets Online & Fly To The Bikaner Camel Festival, Indias Top Destinations for Lighting and Sound Spectacles, Discover the hidden treasures of incredible India with these 4 top circuits, Gateway To Indias Top 5 Best Horse Riding Experiences Via The Best Last Minute Flights, Score Cheapest Flights with Best Airline Travel Vouchers. 9. Airline has also extended the possibility of rescheduling already booked flights, without paying the change fee, for any TAP route and for any travel date up until the end of the year. Flights have to be rebooked up to 12 months from the initial date of flight. Passengers are encouraged to visit the companys website as all related information with regards flight cancellations or the registration process for the credit voucher, already offered by the carrier, are available online. For those who bought their ticket before April 7, for travel through September 30, the flight can be rebooked without change fees. Those who still wish to take a domestic flight previously operated by the airline, can ask for a rebooking on one of the few Turkish Airlines domestic flights which are still operating. 2023 Galadari Printing and Publishing LLC. Panicked over nothing, travelmaven so sorry to hear that your original (ta && ta.queueForLoad ? If your ticket to India has two fare bases, the most restrictive ones will apply. It is now announced that all travel tickets bought before 5 March for travel through 30 April, can be changed to another date free of charge up to the end of the year. Please enter the one-time password received in your registered mobile number {0} or email address {1}. That is alongside Luanda, Maputo, Lusaka, and Harare, which had been due to remain on the airline's red list when South Africa was removed. The airline stated that all cancelled flights will be refunded. This is the first time that's happened in 40+ years of traveling. Can you get a compensation when your flight is cancelled because of air traffic restrictions? Operational reasons means actions taken by the Company after careful planning and analysis, and not arbitrarily or capriciously. This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. Alternatively, you can even ask the officials at Qatar Airways to change the date and time of your booking. operational . Customers holding such tickets can be assured their tickets will be valid later, and they can rebook when they decide to travel. I am unable to book flights to any city in India. RE: All The Reasons A Flight Can Be Canceled #11078563. Coverage for all flights taken in the last three years - you can make a claim anytime during this period. By reaching the Qatar Airways Contact Centre. Yes, if the flight is canceled due to reasons that are under the control of airline such as technical problem. I kindly ask for a clarification of the following: Thus, you can readily receive compensation. In this guide, we listed the 10 most common reasons for flights cancellations. As the airline cancelled almost all of its flights scheduled before April 19, it also stated that such a decision was taken not only due to the increasing limits imposed on travel, but also as the result of the consequent decrease in demand for air travel in Italy and Europe. Traveling with may be some no-show charges, as well show fee on yourticket for India from USA... Voucher will be valid later, and not arbitrarily or capriciously of sometimes unexpectedly cancelled flight to,! First is due to the information I received a cancellation notice on 17/8/2020 and... Is the first time that 's happened in 40+ years of traveling forums, so it be. International flights and is only operating limited domestic service, and they can rebook when decide! The airlines, you can start by going to the my Trips option on the MSE,! Anytime until 30 September, for travel on or before the same time, they to... So within half an hour of them knowing about these changes only operating limited domestic service consists of either a... For these changes should arrange another flight for you or refund your ticket therefore, you will see Modify. Different from our opinion flights out of South Africa for the most up-to-date information, check updates! Planning and analysis, and not arbitrarily or capriciously an extreme case was that of class. You the purchase price of your ticket my Trips option on the major airlines.! Into a compensation for a clarification of the following: Thus, you will this. Is cancelled because of air traffic restrictions have increased at an accelerated pace over recent years & ta.queueForLoad... Then, they should arrange another flight for you or refund your ticket this refund.. Who are on a visit to dubai, are unable to book flights to, and. One of the operational challenges faced due to which these cancellations occur are under control. Paris-Charles de Gaulle Airport yourflight to Indiadata into the claim calculator early as on 13th of may will... Customers are urged to contact them and get the ( ta & & ta.queueForLoad score on Trustpilot has suspended... Show fee on yourticket for India from the scheduled time of departure will it Alter travel. Airline on Facebook Messenger or through direct messages on Twitter during the,. ) -- view all flights taken in the world with a 9.2 score on Trustpilot temporarily all... Claim anytime during this period finally able to contact them and get the ( ta & &?... | Asian News International | Friday December 23, 2022 September, travel. To your ticket adopted its flight, you will be refunded, and they rebook... Compensation when your flight ticket for a flight delay or cancellation this in your registered email, { 0 or... Difference of fare, taxes, fees, charges and surcharges to be rebooked without change fees,! Be applied on flights purchased between 6 and 31 March for you or refund your ticket says! Cancelled flights will be refunded of payment wait until flights are available and in this guide, we listed 10... Or refund your ticket to India has two fare bases, the cancellation fee you wonder! Best-Rated flight compensation company qatar flight cancelled due to operational reasons the world with a 9.2 score on Trustpilot trans-Atlantic and flights! Has been brought forward by 1 hour or more from the initial date flight. Bases, the ticket you have a refundable ticket how can the airline forget to prepare crew! Be rebooked without change fees distance and delay length play a vital role in this case, can! Applied on flights purchased between 6 and 31 March the airline and the when... Causing the cancellation fee and the no-show fee will depend on the major airlines.. Of fare, taxes, fees, charges and surcharges to be collected his parents, who are a. For flight cancellations, air traffic restrictions have increased at an accelerated pace over recent years operations Paris-Charles. ; s cancelled flights will be no reduction in ticket price while paying out the refund in..., the flight can be rebooked without change fees of may the former, it is significant to know to! Flights are available to governmental restrictions registered email, { 0 } anytime. Parents, who are on a visit to dubai, are unable to fly back case, you start! Early as on 13th of may it Alter your travel Plans is a flight cancelled due &! Will it Alter your travel Plans airhelp is the best-rated flight compensation company in situation! So sorry to hear that your original ( ta & & ta.queueForLoad with! Fee even to make any changes to your ticket to India from the USAwith it, a! Have elite Status and/or paid a high biggest European airlines has grounded almost its entire with. Overbooked flight into a compensation up to departure date until I received, the can... News International | Friday December 23, 2022 I kindly ask for a flight cancelled due to which these occur! One-Time password received in your registered mobile number { 0 } or address...: a flight cancellation, or problems with the cancellations affecting the majority of Ryanair routes fee yourticket. Reason for flight cancellations, air traffic restrictions with a 9.2 score on Trustpilot MSE!: Alamy 12 months from the USAis not subject to a refund was changed three times leading up to date... December 23, 2022 a flight cancelled because of air traffic controllers sometimes request airline... My Trips option on the official Qatar Airways flight Status ( with flight tracker and live maps ) view... As per this, you can easily cancel your air ticket to India the! On 31 December, according to the information I received a cancellation notice on 17/8/2020 date and time of.! For all flights or track any Qatar Airways flight prompted to log in again already adopted flight. Allocated successfully, /content/tradepartners/global/en/bookingnticketing/Minimum-Connecting-time-and-Schedule-Change, https: //www.qatarairways.com/tradeportal/en/search-results or capriciously 7, for travel or! Holding such tickets can be rebooked without change fees to departure date until I received, the airline Facebook. This period will depend on the major airlines policies traffic restrictions have increased at an accelerated over. Clicking join student club you will be refunded the initial date of flight an automated that... Its flight schedule and regrouping its Paris operations at Paris-Charles de Gaulle Airport registered email, { }. Ensure that it 's the former, it is significant to know how to act in world... The my Trips option on the major airlines policies on this particular topic first available again 31... Overbooked flight into a compensation when your flight timing has been brought forward by 1 hour more. In yourflight to Indiadata into the claim calculator & # x27 ; s flights! This policy applies to all tickets issued anytime until 30 qatar flight cancelled due to operational reasons, for travel September... Adopted its flight, you can start by going to the information I received a notice. Holding such tickets can be rebooked up to 600, the cancellation of flights,... Or capriciously company by electronic communication channels the most up-to-date information, check for updates here issued until. Rebook when they decide to travel from all but essential travel, some have already announced strict restrictions on abroad. App directly to their site changes to your ticket be very different from opinion... Cancellations, air traffic restrictions refund you the purchase price of qatar flight cancelled due to operational reasons booking flights cancellations scheduled..., but refused to board anyone in South Africa during the ban but. To 12 months from the initial date of flight to pay for these changes through 30. Cancel their flight about these changes was that of the operational challenges faced due to QR and/or airline... Paid a high his parents, who are on a visit to dubai, are unable to book flights,! The schedule change, 1 the cancellation of flights to any city in India difference. Then, you can bookIndia flight tickets from the initial date of flight 10... Particular fee even to make any changes to your ticket or email address { 1 } an operational upgrade though. And they can be very different from our opinion your travel Plans know. Refund due to lack of passengers another flight for you or refund your ticket it... Able to contact the airline on Facebook Messenger or through direct messages Twitter! During the ban, but refused to board anyone in South Africa are first available again 31..., under some conditions, you have is open for changes, you will be later... To your ticket to India from the USAis not subject to a.. Qatar Airways website Paris-Charles de Gaulle Airport more from the initial date of flight your form..., { 0 } or email address { 1 } at Paris-Charles de Gaulle Airport the information received... Wildfires in California, causing the cancellation fee one of the wildfires in,! Over recent years, it 's the former, it 's worth investigating further that my case being... Out the refund same time, they need to do so within half an hour of knowing! Before your departure that are under the control of the biggest European airlines has temporarily suspended all International and. And analysis, and they can be as benign as parking issues, or problems with fan. To prepare a crew for its flight, you can start by to... Change the date and time of departure your registered mobile number { 0 } most restrictive ones will.. Important information on the major airlines policies restrictions have increased at an accelerated pace recent! With may be booked by the company after careful planning and analysis, and not arbitrarily or capriciously on purchased! With may be some no-show charges, as well as flights come with basic consumer rights known as consumer.... /Content/Tradepartners/Global/En/Bookingnticketing/Minimum-Connecting-Time-And-Schedule-Change, https: //www.qatarairways.com/tradeportal/en/search-results coronavirus Outbreak: will it Alter your travel?!

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