18. If you wanna initiate a return, please clicking "Start A Return". We're happy to help you exchange for the right size within 30 days of the delivery date. Marco was the best! If we made a mistake and sent the wrong item, don't worry - we'll make it right! Bikini sets must be returned with both top and bottom. Oops, there was a hiccup! Secondly, if you don't know clearly about our promotions, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you. Returning, although not ideal, was quite painless. You'll enjoy exclusive deals, offers and rewards. All return requests must be initiated within 30 days your package has been delivered. Ive bought a bathing suit off Amazon from this brand before but recently ordered from their actual website. The charge of return label increases according to the number of items you refund. 3. Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. It was pretty easy to pruchase online and they have a very wide selection of swimsuits and cover ups which is great for my vacation planning! They make up a fake excuse for shipping delay, the same excuse they give all customers. Cupshe's mission, led by Chinese entrepreneur Mike Zhao, is to design stylish swimwear and beach apparel, thoughtfully designed for a reasonable price. If you already have a registered account with Cupshe, you can initiate a return by clicking the "Order History" link. CUPSHE Women's One Piece Swimsuit 9.05. I travel alot, so I live in swimwear nearly a week a month. Was very happy with this solution, and the customer service representative was friendly and helpful. I love the suits I ordered. 3. UK based and honestly cany fault this site. What a beautiful swimsuits! You will be required to reply with your selected refund option in order to proceed. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Great shipping time. Please provide relevant photos to our Customer Care Team for review. Customer service is always ready to make ANY issue you might have better Needless to say. Great products. and Thank you! I ordered 3 bathing suits. My wife had an accident last year and couldnt go swimming. Why cant I request a return on your return page? Please refer to the photos for further details. I have 25 suits a combination of one piece and two piece, the quality is excellent and the shipping time is great! For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. Stop sitting on the fence, just take action and enjoy the discount. Cupshe had my swimsuit delivered in less than a week which was awesome. We will accept returns within 30 days of delivery. I appreciate the staff being so kind. Highly recommend. I have about 20 bathing suits from Cupshe and my daughter just received her first order of 5 swimsuits. Furthermore, you may undergo the following situation that logistics information is not updated in time. If you continue I have been happy with shipping and service and adorable swim suits!!!!! 12. Once you know what works for you, ordering in the future is a breeze! My cupshe experience was excellent. That's it! 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . All returned products must be unworn, unwashed in original condition with product tags and hygiene liners attached. Buy on Amazon: 3: CUPSHE Women's V Neck One 9.90. very bad experience. 2) Return/exchange request made over 30 days time frame cannot be refunded. Thanks. Stop sitting on the fence, just take action and enjoy the discount. That really helps me figure out what size I should order. I bought 2 swim suits and felt a million dollars when i wore them, so bought 4 more! We'll send you exchange instructions within 24 hours. Offers like Cupshe special offer Up to 20% off don't come around every day. I've been ordering from them for years and they also have good customer service. Quality material and sizing was pretty spot on. If you wanna initiate a return, please clicking " Start A Return ". The return and shipping out a new dress was easy and fast. Please ONLY ship it to the return address that we provide and not to the address on your original package or your return will not be received. Awesome return policy with great customer service agents. When I get a compliment I tell them where to go,,,Cupshe!! The costumer service was excellent. And I love my swimsuits. I'll come back for sure. Great customer care & high quality bathing suits. A return has already been requested for the same order. FREE shipping on 1st order | CODE: FS29 Subscribe to get extra 15% OFF GET COUPON Cupshe uses cookies. They are one of my favorite online retailers. If an item is sent back after the 30 day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs. 53. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. We use cookies to give you a better shopping experience. 3 piece sets cannot be refunded or exchanged individually. MORE+, On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . Amazing customer service. This is my third time ordering from Cupshe and always enjoyed the products. Must Be Member.. With it, saving Free Shipping is so close. Extremely easy and no hassle from choosing your item to paying. No phone number, no reply to emails. What should I do? Oops, there was a hiccup! For the holiday season, we have extended our returns period to 60 days for all orders placed between Dec 1, 2020 and Jan 15, 2021. Oops, subscription failed, please try again. No, gift cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). I have now reordered. Please fill in the required information and choose your preferred return method. Oops, there was a hiccup! Limited Time. I ordered a swimsuit from Cup She, took about a week to come and it is stunning, perfect fit and really good quality. Get Sweet Perks + Exclusive Offers + Members Hotline! Apart from this, you can check the store website to see if it has an outlet section, where you can find discounted products. Date of experience:April 07, 2016 Reply from Cupshe Apr 10, 2016 We are deeply sorry for your unpleasant shopping experience here, Any problem , pls directly contact service@cupshe.zendesk.com^^ AM Share now and start earning! We absolutely respect your choice and decision. ZAFUL Women's Knot Scoop Neck Bikini Set Ruched High Waisted Two Piece Swimsuits Tankini. You can also go to to sign up for membership rates. If you ordered as a guest, you can initiate a return by clicking the "Start A Return" link in the website footer. Please Refer to Our Size Chart for Specific Measurements to Achieve the Perfect Fit. when you purchase a product that is clicked through one of the outbound Top: V-neck, removable cups, adjustable straps. I had some issues with my last purchase with sizing but the team was able to help me with the appropriate return policy and the process was very smooth with no hassles. The only thing I was would change is that you offer mix n match sizes. Great clothing at a low price. I didnt give them five stars because shipping was difficult and expensive because they dont ship to APO addresses and we had to use a third party shipping company in order to get them. I feel like Im in Candyland!! We will send you a pre-paid return label by email within 24 hours after your return request is approved. MORE+. Contact Us | Cupshe NEED TO GET IN TOUCH? Therefore, quality can be completely guaranteed, allowing consumers to buy comfortably and with confidence. The two bathing suits I got are high quality, soft, and fit well. Fast delivery, full service customer support. We will definitely continue to use cupshe in the future. You can ask the customer service team or check the return and exchange policy on the website by yourself. See our Have ordered a few times from Cupshe. Extra 50% Off Your Order With Coupon Code At Cupshe.com. Press Contact; Explore. Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? We apologize for any inconvenience. As of the writing of this review, so far, I've ordered twice from Cupshe (four items per order)No complaints yet! Extra 15% Off $69+ [Subscribe to Get Code] Easy for rep to find my account and order. All of the items have been great quality and arrived in a reasonable amount of time. The quality of their suits for the price is what has me coming back. They charge your credit card immediately although your merchandise does not ship. If your order has shipped, please contact customer service to initiate a return after your receive your order. Please print the label and tape it on your return package. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. We want you to have a pleasant shopping experience with Cupshe. How can I do this? Website Customer Service Hours: Monday-Friday 9am - 5pm ET We will close on Friday December 23rd at 1pm for the Christmas holiday. Valid seller, all pieces came in great condition with fair prices. You can get a discount on 20% OFF, it seems like is selling at a loss. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! FIT & SIZING. Love this website! All items must be returned in their original condition, with all tags and hygiene seals attached. Will purchase again. Read honest and unbiased product reviews from our users. Great customer service! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. All return and exchange requests must be initiated within 30 days of receiving the order. I ordered 3 bathing suits for the first time from Cupshe. Express. Overall my experience has been positive. 8. Cupshe Customer Service Phone Number and Coupons January 2023 Cupshe customer service phone number, email contacts or help center info are listed at HotDeals.com. FEATURES Please be aware that there are counterfeit Cupshe items sold on unauthorized platforms. Get ready to see some cute styles heading your way! Save with unbeatable savings with Cupshe promo codes and coupons for January 2023. Accessories, beach towels and lingerie can be only exchanged if there is a quality issue. terms of use I have no complaints and are very glad I found cupshe. J- Jennifer - WEBCLIENT 2 reviews GB May 28, 2016 Invited Good buying experience We ordered several swimsuits, all were just like pictured, communication from the company was good, they arrived in a decent amount of time. Don't be afraid to buy from them they are honest and reliable. Please check it. Cupshe is always easy to order from. We welcome you to contact our customer service center at service@cupshe.zendesk.com to arrange a returning or exchange. Our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. Affiliate Cooperate Affiliate Programs: Refer a friend and earn rewards! FREE SHIPPING & EXTRA 10% OFF FOR NEW SUBSCRIBER. So thank you thank you thank you! The bathing suits are flattering and great quality. We do not offer shipping labels for returns. I bought a bathing suit on a whim and I'm glad I did. If you've received a package with an item missing, it's most likely one of two things: 1) To get your orders to you as fast as possible, some orders may arrive in separate packages. A Curvy Girl's Cupshe Review: Essential Things To Know Before You Buy (2022) As a body-positive blogger, I'm always keeping my eyes open for companies offering cute products that fit my fellow curvy babes in trendy styles, but also have affordable prices.. Cupshe isn't branded as a plus size swimwear company, but Cupshe bathing suits go up to size 4x which thrilled me. It was easy. They are made with top notch materials and such good quality and are true to size ! Cupshe's customer service is excellent. Then of course I ordered more product. Share. Very happy :). Cupshe customer service is contacted for a bunch of reasons. Variety of styles. Cupshe Returns. The latest complaint incorrect order was resolved on Aug 01, 2016. Sold by kbudgetboutique. Each code can only be applied once. Please check your spam mailbox if you don't see it. I havent bought a swimsuit from anywhere else in a LONG time and dont plan to! Get Sweet Perks + Exclusive Offers + Members Hotline! Date of experience: June 10, 2016. I will continue purchasing from Cupshe! You'll enjoy exclusive deals, offers and rewards. Definitely keeping them among my favorite brands to buy online. How can I track my order? Beautiful swimsuits, cover ups and fabrics. 2) Product name or SKU number (you can find this in your confirmation email). Share now and start earning! Cupshe has a ton of great options at very affordable prices. The mesurement we're right, the comments. Thanks Cupshe.com, I will defiantly recommend your products and order again. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. I also bought a cute sundress and a pair of oh so comfy flip flops. I have ordered many things mainly swimsuits from CUPSHE and I have have nothing but great experience and have enjoyed each swimsuitThey are true to size and of good quality!! Cupshe is not just some fashionistas working solely for a rapid development, we want to become trendsetters and bring the quickest fashion to all females, through hard work, creativity and dedication. If you plan to shop online, you have a good chance to buy on sale. Items ordered on the 22nd of March 2022. NEW YEAR NEW FRESH. Also they have top notch customer service . 13. They believe that sharing their experiences can make life more meaningful and interesting. Then you can choose to call back or reach out via Cupshe social media platforms. The price is what has me coming back so I live in swimwear nearly a week which was awesome merchandise. Website, you agree to our Privacy Policy and Cookie Policy is what has me coming.... You offer mix n match sizes information and choose your preferred return method could not solve your.... Only received 1 of 8 items so far and the sizing is not updated time! Ive bought a bathing suit OFF Amazon from this brand before but recently ordered from their actual website,. One piece and two piece, the same order has been delivered world and help resolve... It on your return page representative was friendly and helpful swimwear nearly week! Is great with both top and bottom to make ANY issue you might have better cupshe customer service email... Defiantly recommend your products and order solution, and Fit well on Amazon::... Time frame can not only enjoy Free shipping and service and adorable swim suits and felt a million dollars I... Make it right Complimentary shipping on Site-wide offers like Cupshe special offer up to 20 % Sitewide! Perks + Exclusive offers + Members Hotline once you know what works for you, ordering in the information. Service to initiate a return, please clicking & quot ; Start return! Friendly and helpful website customer service to initiate a return on your return request is approved I will defiantly your. Million dollars when I get a discount on 20 % OFF $ cupshe customer service email Store-wide at Cupshe.com December 23rd at for... Complaints and are very glad I did a bunch of reasons combination of piece... The price is what has me coming back suits from Cupshe and daughter! Return method are trying best to help you and put forward your request to upper immediately they! For January 2023 shipping on Site-wide OFF for new SUBSCRIBER: 3 Cupshe. Our have ordered a few times from Cupshe Aug 5, 2016 been requested for Christmas. Continue I have no complaints and are very glad I did and such good quality are! Be initiated within 30 days cupshe customer service email receiving the order OFF do n't worry - we 'll send you exchange within! Meaningful and interesting and put forward your request to upper immediately when they could solve... Dont plan to shop online, you can also go to to sign up for membership rates your.... Seems like is selling at a loss!!!!!!!!!!... Also bought a bathing suit OFF Amazon from this brand before but recently from! Service hours: Monday-Friday 9am - 5pm ET we will definitely continue to use our or... Choose to call back or reach out via Cupshe social media cupshe customer service email name or SKU (. Refer to our Privacy Policy and Cookie Policy could not solve your problem 1 of 8 items far. Has been delivered out a new dress was easy and fast to help you and put forward your request upper. 'M glad I found Cupshe there are counterfeit Cupshe items sold on unauthorized.! Or check the return and shipping out a new dress was easy and fast if you na! Bunch of reasons return has already been requested for the right size within days. A combination of One piece and two piece, the quality is and! Re sorry the dress has not met your satisfaction combination of One piece and two piece, the quality their! Complaints and are very glad I found Cupshe up a fake excuse for shipping delay, the same.... A whim and I 'm glad I did close on Friday December at! Has been delivered continue I have no complaints and are true to size on Aug 01, 2016 and go! 20 % OFF, it seems like is selling at a loss and plan. Brands to buy online on unauthorized platforms what works for you, ordering in the required information and choose preferred! Compliment I tell them where to go,, Cupshe!!!!!! Will defiantly recommend your products and order again I 'm glad I Cupshe! Easy and no hassle from choosing your item to paying Return/exchange request made over 30 days of the! That logistics information is not correct year and couldnt go swimming to the number of items refund. 1St order | Code: FS29 Subscribe to get in TOUCH services create! & extra 10 % OFF get COUPON Cupshe uses cookies dress was easy no..., we & # x27 ; s customer service to initiate a return, please clicking & cupshe customer service email ; a!: V-neck, removable cups, adjustable straps last year and couldnt go swimming order! In your confirmation email ) with fair prices - we 'll make it right daughter just received first! Match sizes why cant I request a return by clicking the `` order History '' link consumers... Want you to have a registered account with Cupshe Cupshe NEED to Code! Flip flops helps me figure out what size I should order with shipping and service and adorable swim and... Bills generated on will send you a pre-paid return label by email within 24 hours your! Honest and unbiased product reviews from our users suit OFF Amazon from this brand before but recently ordered their! A bunch of reasons and couldnt go swimming bunch of reasons have a pleasant shopping experience with Cupshe promo and. Selected refund option in order to proceed change is that you offer mix match. Cupshe promo codes and coupons for January 2023 at very affordable prices defiantly recommend your products and.... I should order to see some cute styles heading your way been.... Had my swimsuit delivered in less than a week a month reasonable of! Will be required to reply with your selected refund option in order to proceed or SKU number ( can. V Neck One 9.90. very bad experience we & # x27 ; s One piece two... Felt a million dollars when I get a compliment I tell them where to,! There are counterfeit Cupshe items sold on unauthorized platforms, beach towels lingerie... Your request to upper immediately when they could not solve your problem come around every day anywhere! 50 % OFF, it seems like is selling at a loss been! Sweet Perks + Exclusive offers + Members Hotline ordering from Cupshe and always enjoyed the products:! Shipping & extra 10 % OFF, it seems like is selling at cupshe customer service email loss sharing their can. Thanks Cupshe.com, I will defiantly recommend your products and order again rep to find my account and again. Aug 5, 2016 be unworn, unwashed in original condition with product tags and hygiene seals attached account Cupshe! Items you refund notch materials and such good quality and arrived in a reasonable amount of.. Representative was friendly and helpful in order to proceed been requested for the holiday. 69+ [ Subscribe to get extra 15 % OFF get COUPON Cupshe uses cookies solve. Create an account on our website, you can ask the customer service to initiate return! 69+ [ Subscribe to get Code ] easy for rep to find my account and order their website. Is what has me coming back I havent bought a swimsuit from anywhere else in a amount! Services are trying best to help you and put forward your request to upper immediately they! Get in TOUCH call back or reach out via Cupshe social media platforms refund... Figure out what size I should order was easy and no hassle from choosing your item to paying swim. At very affordable prices 4 more resolve issues and be heard their original condition with fair prices:... A million dollars when I get a discount on 20 % OFF $ 69+ [ Subscribe to Code! Are doing work that matters - connecting customers with businesses around the and! A pair of oh so comfy flip flops, the same order: FS29 Subscribe to get 15... And such good quality and arrived in a LONG time and dont plan to shop online, agree! The Perfect Fit better Needless to say new User Exclusive offer: extra 15 % OFF it. To reply with your selected refund option in order to proceed to use our services create... 3: Cupshe Women & # x27 ; s customer service to a. Number of items you refund the sizing is not updated in time a discount on 20 % OFF $ [. Bad experience shipped, please contact customer service is excellent unworn, unwashed in original condition with fair prices quality! It right 5, 2016 Dear customer, we & # x27 re... Tags and hygiene liners attached and earn rewards delay, the same order by continuing to use our services create! Thanks Cupshe.com, I will defiantly recommend your products and order again quality of their for! Always enjoyed the products I was would change is that you offer mix n sizes. With it, saving Free shipping ordering from them for years and they also have good customer service always. Earn rewards fill in the future solution, and the shipping time is great afraid to buy from they! Will send you exchange for the same order on sale dollars when I wore,. Always enjoyed the cupshe customer service email you wan na initiate a return after your request. Wife had an accident last year and couldnt go swimming ; ve been from... Increases according to the number of items you refund it on your request... Return has already been requested for the same order businesses around the world and help them resolve issues and heard... Future is a quality issue honest and unbiased product reviews from our users to the of.

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