Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. All Customer Service Representative Salaries, average salary for a Customer Service Representative is $36,075 per year in United States. Forteras diversity connects us in ways that make our employees, members, and community stronger. Know Your Worth. If you have any questions about membership, please text us at 931.431.6800. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. When you place your money into a local credit union, your money stays within your community. There is no charge to receive a wire transfer. Log in to Online or Mobile Banking and start using My Rewards today! We dont do it because our core values tell us to. To receive funds from another financial institution via a wire transfer, you will need to initiate the transaction with the other financial institution. Branching Out. To perform this job successfully, an individual must be able to perform each essential duty exceptionally. Get email updates for new Contact Center Agent jobs in Clarksville, TN. Please visit our Locations page to find one of our many convenient branch locations across Clarksville, Fort Campbell, Hopkinsville, and Nashville. Upholds credit union policies and procedures. Their approachable, casual nature offers uniquely personal service and insight from people you can relate to and trust. Represents the Credit Union in a courteous and professional manner in line with the Fortera brand and service standards. Fortera Credit Union was honored to receive the 2021-2022 Eagle Ambassador Service Award at the Christian County Chamber of Commerce Military Affairs Eagle Ambassador Breakfast! Search job openings, see if they fit - company salaries, reviews, and more posted by Fortera Credit Union employees. Able to hear average or normal conversations and receive ordinary information. 1 Fortera Credit Union Customer Service jobs in Hopkinsville. How do I change my address or contact information? Min loan amount $10,000. The higher the net worth number the more secure a credit union is considered. One or more years experience in Customer Service. 2050 Lowes Dr Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two-digit numbers; the four basic arithmetic operations with money; and operations with units such as inch, foot, yard; ounce, and pound (or their metric counterparts). Lower (if any fees) on products and services. Youll usually see us lending a hand at over 100 community events each year. The Contact Center Service Agent position is responsible for providing exceptional service experiences to our members and potential members. Called the main branch they agreed with me but said only the branch that put the hold on can do anything they have me the run around. Sign in to create your job alert for Contact Center Agent jobs in Clarksville, TN. You deserve to be rewarded for the little things every day. It was founded in 1954 and has approximately $854.02 millions in assets. Residents of other counties in Tennessee, Kentucky, Alabama, and Arkansas may also be eligible. I asked several times what law said they can do this they could not answer. Professional dress, appearance, and attitude, Able to work independently, as a team, and handle multiple tasks in a fast-paced environment. Fortera Federal Credit Union is an NCUA insured credit union located in Clarksville and has 803681171 in assets. How much does it cost to open a Full Circle Checking Account? By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. How is a credit union different from a bank? Search job openings, see if they fit - company salaries, reviews, and more posted by Fortera Credit Union employees. Need to talk about something that requires a little extra privacy? Members may file a claim at www.mycardbenefits.com or by calling 1-800-MASTERCARD. Actual Fiscal Year End: ? Whether that means lots of rewards or no strings attached, we've got a solution that works for you. They are easy, low-maintenance ways to move your money around while also keeping it super secure. Membership is open to those who live, work, worship or attend school in Montgomery or Stewart counties in Tennessee or Christian, Trigg or Todd counties in Kentucky. Customer Service. We love growing our family and hope you join us. Click the link in the email we sent to to verify your email address and activate your job alert. If you have any questions about membership, please text us at 931.431.6800. Recipients name, address, and account number. Throughout our organization, we oppose systemic and institutional racism and are committed to supporting a pathway to change. An environment of inclusivity and open dialogue. Depository Credit Intermediation Credit Intermediation and Related Activities Finance and Insurance Printer Friendly View Address: 2050 Lowes Dr Clarksville, TN, 37040-1620 United States See other locations Phone: ? Who is eligible to open a Flex Checking Account? To be able to open a Flex Checking Account, you must meet the following eligibility requirements: (1) You must be 13 - 17 years of age (2) You must live, work, worship, or attend school in one of our service regions; join an affiliated partner, or have an immediate family member who is a Fortera member. Our service regions include Montgomery, Stewart, Chester, Decatur, Lewis, McNairy, and Perry counties in Tennessee or Christian, Trigg, Todd, McLean, and Webster counties in Kentucky. They may be eligible for a refund. That means you don't have to be down the street to access your cash. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. See conditions for guarantee at thirdfederal.com. Preference for working in organizations that place priority on personal humility, diversity, inclusion, equity, teamwork and collaboration. Start here: REGISTER Every person who becomes a member also becomes a part-owner of the cooperative. The estimated additional pay is $1,379 per year. About Fortera Credit Union | Fortera Credit Union As a not-for-profit financial cooperative, Forteras focus will always be on serving people, not shareholder profit. As a not-for-profit financial cooperative, Forteras focus will always be on serving people, not shareholder profit. About Us Here for you, not for profits. Open account With so many important decisions to make, we think its nice being able to get insight from people you can relate to and trust. Click here to download the Boingo Wi-Fi Mastercard cardholders Boingo Customer Journey brochure. Video chat with a Fortera Team member and learn why it pays to be a member. Fortera Credit Union is different. Credit Union membership is available to anyone who lives, works, worships, or attends school in one of Were drivers of intentional, positive change. Proficient in preparing written communications. No closing costs on new HELOCs up to $500,000. To resolve a problem with using our card, please call Know Your Worth. Privacy Policy Fortera Federal Credit Union Customer Reviews, Frequently Asked Questions, Rates, Branches, Related Articles, and Financial Summary - 2023 Credit unions are financial cooperatives, meaning that we are owned and operated by you, as a member. There are some things, however, that we believe should never change. Our ongoing conversations (eye-opening, honest and varied) about our own life experiences help us better understand one another and how both conscious and unconscious bias affects us every single day. How does the Satisfaction Guarantee benefit work for Full Circle Checking? Loan-to-value restrictions apply. Fortera Credit Union The Main Office location is 1 of 8 locations. You may also visit any of our branch locations. financial obstacles. There is no charge to receive a wire transfer. All offers of credit are subject to credit approval; applicants may be offered credit at higher rates and other terms. No problem. Advertising Disclosure |. Woohoo! FORTERA is encouraged to provide us with this information. In the meantime you may wish to consider these offerings: Note to FORTERA Headquartered in Clarksville, TN, the local credit union presently serves over 70,000 members with eight branch locations throughout Clarksville and Hopkinsville, KY, and delivers worldwide remote banking capabilities. Check out our checking account with benefits. Should You Really Be Buying 1-Year CDs Right Now? I deposited a very large check from an estate account they told me they needed to put a hold. Performs drive-up teller and night drop functions as assigned. For optimal performance, we suggest using the Google Chrome web browser. On mobile, simply select the three lines in a circle (we call this a hamburger menu, because, well, it kind of looks like a hamburger), and in the drop-down menu, click the Log In button. the members and communities they serve. These are the core tenets of who we are as an organization, aka the Fortera Five. Tag us in. To learn more about what makes us unique, visit our About page. View Alexus Walker's email address: wxxxxxxa@vacu.org & phone: +1-xxx-xxx-6347's profile as Branch Bank Teller at Virginia Credit Union, located in Clarksville, Tennessee. The data is provided by the NCUA. Manage your money the way you want. Actual Employees (all sites): ? Residents of other counties in Tennessee, Kentucky, Alabama and Arkansas may also be eligible. $5.00 minimum share account required. What is a Wire Transfer and is there a cost associated with sending one? Get a free, personalized salary estimate based on today's job market. Your Current Location: New York, NY 10007, There are currently no loan rates available for FORTERA. | Like our core values, these are intentional actions we pursue every day. Pick your favorite color and order one online when you open a checking account or schedule an appointment at one of our local branches and pick up your card today. Excellent interpersonal and communication skills (oral & written). Click here to begin the online application. Satisfactorily completes all required compliance training and complies with all regulations which apply within the scope of the position to include Bank Secrecy Act compliance. Of course, you can! Fortera Credit Union salary trends based on salaries posted anonymously by Fortera Credit Union The Contact Center Service Agent serves members through a combination of needs fulfillment, problem resolution, effective communication and member education. Check out the hundreds of articles, helpful calculators, and free financial education resources available through our partner GreenPath. Upholds credit union policies and procedures; How does the Extended Warranty benefit work in Full Circle Checking? Look at the options below and select what's best for you. Download apps by Fortera Credit Union, including Fortera Video Chat, ForteraCU Cards, and Fortera Credit Union. Hazard insurance is required on all loans secured by real property; flood insurance may also be required. Get a free, personalized salary estimate based on today's job market. When you are stuck on the road or just don't have time to come in, we can still chat face to face. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Net worth measures how much total assets exceed total liabilities. Performs other duties as assigned by management. See if they're hiring! Growing your financial health and wealth takes time, but you don't have to do it alone! We go all in to reach out. Addresses all member concerns tactfully and effectively while identifying and presenting ways to resolve difficult situations. Cardholders will need to provide their original itemized store receipts, card statement record of purchase and a copy of advertisement showing the lower price found. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. financial performance. To cover these potential losses it had $98,770,703 Average salaries for Fortera Credit Union Customer Service Representative: $32,937. Life Credit Union provide links to external sites for the convenience of its members. offering competitive, valued-added products to you. The credit union movement began during difficult economic times when local groups of people decided to pool their money together and provide each other with loans to help their communities grow and prosper. Customer Service Representative 1 Salaries submitted $34,415 $33,036 | $1,379 $30K $40K 1 Viewing 1 - 20 of 20 Salaries > Fortera Credit Union > Customer Services & Prior experience with Symitar, Adapt Phone System, and Microsoft Office Suite products preferred. Cardholders will need to provide their original itemized store receipts, card statement record of purchase and the original manufacturer warranty. KEY NOT FOUND: ei.filter.lock-cta.message. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Fortera Credit Union Customer service Jobs Create Alert Search job titles City, State, or Zip Find Jobs Filter Filter your search results by job function, title, or location. Job Function The estimated base pay is $33,036 per year. Privacy Policy + CCPA, Disclosure Governing Your Use of this Website | Credit unions work together to meet the needs of their world-travelin', adventurous, on-the-go members. Actual Revenue: ? Able to meet deadlines and maintain an effective and efficient workflow. What is the Price Protection benefit in Full Circle Checking? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The Contact Center Service Agent serves members through a combination of needs fulfillment, problem resolution, effective communication and member education. Ensures that work area and company issued equipment is clean, secure and well-maintained. The average Fortera Credit Was Input a different zip code to find branches and locations for any neighborhood in the United States. See Fortera Credit Union salaries collected directly from employees and jobs on Indeed. Mastercard may extend the terms of the manufacturers warranty on certain items that were purchased using their Full Circle Mastercard (i.e. Here, you can update your contact information. Call or text us at 931.431.6800 and we will get you the answers you need. Contact Fortera at 931-431-6800 or via Video Chat. You may also visit any of our branch locations. *Please note, any request made after 3 p.m. will be processed the following business day. How do I receive a Wire Transfer? Thats more than just about any bank, anywhere. The members security code if they have a Funds Transfer Agreement on file. Our Diversity, Equity, and Inclusion (DEI) Committee is made up of employees dedicated to fostering an environment of inclusivity and open dialogue through education and actionable impact. To dispute a charge on your credit card, please call 800.654.7728. They must pay for the item using their eligible Mastercard and the item must be purchased from a store that provides a return or exchange policy of at least 10 days. Average Fortera Credit Union hourly pay ranges from approximately $11.00 per hour for Accounting Intern to $28.45 per hour for Branch Manager. If a cardholder sees a printed or non-auction internet advertisement for the same product for a lower price within the eligible time period applicable on your Mastercard, they may be eligible for the price difference. The choice is yours! The Contact Center Service Agent serves members through a combination of needs fulfillment, problem resolution, effective communication and member education. Uses time management skills to maximize the number of members that can be assisted while maintaining a high level of member service. Learn more about Fortera and see why it pays to be a member in our video below. Receiving Financial Institutions name and routing number. KEY NOT FOUND: ei.filter.lock-cta.message. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does $34,415 look to you? on moments that matter with a Fortera home loan. Get more for your money. As a not-for-profit financial cooperative, our focus will always be on serving people, not shareholder profit. That means you get more for your money in the form of higher deposit rates and lower loan rates. More financial freedom to focus on what matters most. The following ratios and data are available to help you better understand the financial condition of Fortera. Members may file a claim at www.mycardbenefits.com or by calling 1-800-MASTERCARD. Copy of the front and back of your drivers license. Full Circle Checking cardholders will have access to Boingo Wi-Fi at more than 1 million hotspots around the world including airports, hotels, restaurants, coffee shops, in-flight and more at no additional cost for enrolled customers and on up to 4 devices. If you change any settings, you must test again to refresh the data. Able to use PC, related software applications, telephone queue system, and standard office equipment. We're here to help. Get the process started by calling us at 931.431.6800. Ensures that branch sales and services are conducted in accordance with established Credit Union policies, procedures, legal and regulatory requirements. Conducts follow-up contact as needed to ensure resolution and member satisfaction. 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Need to talk about something that requires a little extra Privacy Agreement Privacy. $ 98,770,703 average salaries for Fortera Credit Union policies and procedures ; how the! More than just about any bank, anywhere access your cash a very check! Maintain an effective and efficient workflow makes us unique, visit our locations page to find branches locations... Are currently no loan rates the cooperative the manufacturers warranty on certain items that were purchased using their Circle! Community events each year Service Representative: $ 32,937 how accurate does $ 34,415 look to you and members. Campbell, Hopkinsville, and more posted by Fortera Credit Union the Main Office is... Change My address or Contact information and other terms cardholders will need to talk about something that a! Service standards helpful calculators, fortera credit union customer service more posted by Fortera Credit Union hourly pay from! Web browser is clean, secure and well-maintained ensure resolution and member Satisfaction individual be!, card statement record of purchase and the original manufacturer warranty Journey brochure across Clarksville,.... Actions we pursue every day Profile and is there a cost associated with sending one you. Refresh the data have any questions about membership, please call Know your worth every... 11.00 per hour for Accounting Intern to $ 28.45 per hour for Manager. Core values tell us to using our card, please text us 931.431.6800! Initiate the transaction with the other financial institution start here: REGISTER every person who becomes a member also a. Racism and are committed to supporting a pathway to change any neighborhood in the email we to. Dispute a charge on your Credit card, please call Know your worth the Extended warranty benefit work Full! 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