Contacted CARiD and went through the process of sending them the vin number and pictures only to be told that according to the manufacturer it could be installed. I started purchasing from CarID recently and how I wish I done my research before purchasing from them. REFUSED IT THEY DONT EVEN WORK! I placed my order, and my credit card was charged (almost $3200), on 04SEP18. After calming down a bit, I Called customer service. Are you kidding me??? They are full of excuses and apologies. They have no technical knowledge and little information on the products they sell. UPS BLAMED FREIGHT PEOPLE I have been trying for 2 weeks to return it and all I get is the run around about a requirement for a return authorization. We decided to wait. I can contact sales but not customer service. RockAuto Reviews. Please check your inbox for an email from Mila, our . Worst customer service experience I have ever had. Chips, warps imperfections and delamination from the manufacturing process. CAN YOU TELL ME WHY NEITHER CAR NOR MEYERS CAN DELIVER A BUMPER 25 MILES AWAY IN ALMOST A MONTHS TIME? RockAuto is an online auto parts store founded in 1999 which provides parts from over 200 manufacturers which they can ship to customers all over the world. Friday nothing call them up. It seems like you are trying to get a validation of www.carid.com, which is a high authority website that has a good reputation. They have no integrity at all! I ordered tires and rims from Carid. I LOOKED UP THERE PRICE ON THE SAME ITEM DAY AFTER MY INITIAL ODER AND THE COMPANY JACKED THE SAME ITEM UP FROM $258.85 TO $341.36 A $82.51 DIFFERENCE. I would definitely NOT recommend purchasing from them because their parts are cheap and poorly made, and its nearly impossible to get a refund if you end up with a defective part. Bought stuff here couple other times until you need to return something they take your money and stiff you. This company sucks. I received the wheels about a month after ordering. THE 24 HOUR WINDOW FOR DELIVERY WAS A FALSE ONE. I did not see a refund on my card, so I contacted carid once again and they finally confirmed the cancellation and provided confirmation of the refund amount. Absolutely cancelled my order. He let me know that I am by far NOT the first CARID customer to have issues with them. I just hope for your sake the parts come in on time, are accurate and not missing. This is a first for me when dealing with online purchasing. Asked for management constantly, no return calls treated very poorly. Ordered HSE wheels on July 10th, informed me it would be 2-3 weeks for wheels and tires for Porsche 911 C4S. After waiting two more days I called again about my order. They shipped ONE TIRE AT A TIME. THE PERSON I SPOKE WITH WAS EUNICE AND SHE SAID THAT SHE WOULD REVERSE THE CANCELLATION. Supervisor dismissed my complaint and hung up on me. Worst customer service ever. No exchange, no refund. One thing we like, is CARid offers a 100% price match guarantee from any competitors website. say it dont fit. I lost money paying the mechanic and had to install my original parts back. Speed Detailer by Rixxu at https://www.carid.com/ : https://www.carid.com/rixxu/16-oz-speed-detailer-mpn-spddtl-16.html 16 oz. Youll need it, I ordered some parts from them that showed in stock, ships today 11 days ago. Now Im finding out that theyre customer service is NON EXISTENT! These guys suck. Pete went on to tell me he cant see all the emails from the other customer service reps, which I said was his problem not mine. I called UPS and they indicated that the delay was due to CARID not providing a shipping label. This place is a scam! No refund after over a month and no less than 10 emails, 2 telephone calls, and IM chats. Ms. Madavi Lakeraj replied that the images looked fine and I should contact Megan. Shame on me for not researching the company before purchase. They will let you add up expenses then try to offer you a small discount card off there website purchase only. There is a cost for shipping as you can see below depending on the cost of each item on CARiD.com. I purchased a DeeZee lock replacement online and had to return when the turn mechanism didn't even reach to lock properly. Nope, not included! Joined Jan 4, 2020 Messages 27 Reaction score 30. Website was useless! I clearly ordered 7/6 lumen halo rectangular headlights after first having a dialogue with their online specialist. *Several times I was told that I was to be emailed back an update on the following 1-2 days after a customer care call that I never received. In addition, they are rude. What a joke!! I contacted the manufacturer directly and they verified that the lights are part of the kit and they sent me replacement ones. Customer service is not good, when you email them you get a different person. I hope this helps someone avoid my costly mistake. If you persist, they might say OK to the refund but then use a number of tactics to delay and give the run-around. Delivery was 4 days late. I HAVE BEEN WAITING FOR 2 AND HALF MONTHS I now know this offset is too aggressive and the tires will stick out too much for what my wife wants. They never do. If ANYONE out there has an email address of someone in upper management at CARID, please post it. THEREs A REASON THEY ARE RANKED SO LOW EVERYWHERE ELSE ON THE WEB! VARIANT CONFIRMED THAT THE WHEELS WERE IMPROPERLY MANUFACTURED. I thought I would take a moment to convey my experience with the online shop, CARID in hopes that anyone who is considering doing business with them thinks twice. When my order does arrive it is only the part that I tried to cancel, which makes me think that someone is just screwing with me. I ordered rims and tires for a 1995 honda accord on August 3rd 2021. Upon opening the box, the seat covers were grey, whereas my already installed front and rear seats were black. Buy elsewhere and get free shipping and better customer service. During the attempted installation it was found there was no way these would fit, despite their website & customer supports insistence they would fit. Let your fellow car enthusiasts do the talk! They are one of the best in this business. Don't order from them a big scam Takes 3-4 weeks to get from company supposedly in the USA Don't try and return something the shirt and dress were so small tried to return they told me I could keep them why they don't fit and refund 14.00 cost was 83.00 what' about my 70.00 best they could do was 24.00 60.00 lesson. CARiD.ca is structured to make shopping easy, with all parts and accessories intuitively organized. Very frustrating. I asked to cancel the order and was told the tire and wheel orders cannot be canceled. I purchased an El Camino Door Shell for $550.00 only to learn it will require an addition $185.00 in professional bodywork to correct the uneven surface. I HAVE BEEN TOLD 3-5 WORKING DAYS MANY TIMES AND FELL FOR IT Even with the email confirmation from Variant that these wheels had a manufacturing defect, CARiD would not allow me to return them because they are custom wheels. Pete had me on hold for 1 hour, then hung up. Aug 17, 2017. No exchange. Businesses pay for ratings. Six months later when I finally received it it was of such poor quality I immediately wanted to return it. Why have a picture of a different product. I needed coil-overs (springs and shocks) for my Acura Integra and CARid came up in a search. Hopefully, we will be able to retrieve your trust in our company. I just want to quickly receive a full refund and be done with them. The worst ever in my life! Pretty much calling me a liar. Your Returns Are Completely Incompetent And A Strategy To Keep Your Money As Long As They Want and They Charge You More On Return Delivery! Was told my part was refused by the manufacturer and had to go back to the warehouse. Nothing but lies and total misinformation from them. Date of experience: December 20, 2022. Because they dont include the nuts that go with their different size bolts, you cant install the light in the car unless you go to a hardware store and hunt and search for the weird sized Chinese/metric bolts the manufacturer used. Almost immediately, I received another email saying that they were going to be out of stock indefinitely and I need to choose a new item or choose to cancel. I will never order from CARiD again. Terrible Customer Service! As it stands, I have four 35s in my living room + the wheels (which I just boxed, but yet to have labels for (?) Supervisor dismissed my complaint and hung up on me. they will tell you whatever you want to hear, so i double check all the part numbers to make sure. The package still has not been picked up. I had to beg and plead to return these! FOLLOW UP ON POWER WINDOW MOTOR. I then received an saying my cancellation request was approved but I had to call to complete it. The second order took over two months and is JUNK. Ordered a set of VDO injectors for my Explorer. Location of This Business. I have emailed 5 times, and, again, was assured my money was coming. WELL IF MANUFACTURER AND SHIPPER ARE THE SAME AT SAME LOCATION, THIS IS NOT A VALID POINT. Five days later I called back still trying to get my money, after only forty five minutes on hold I was apologized to once again and they ask for another three to five days. filling out damage reportsI spent over three hours on the phone with car ID management also I could not Verbally understand Your employee when they were speaking .They dont seem to really care about the customer only your money. But 4 days later I get an email from them that there was a delay in the shipping of my tires and that they would NOT arrive within the promised 5-7 days. No, shipping is added when you buy. FCK this guy! Right now i drive around in my $68,000 2019 Ford Expedition with malfunction lights blinking. Don't trust their advice, if you do, it may cost you like it did me. Still waiting for the sensors. 26 Days Later! I placed an order with CARiD and I was pretty happy with the prices for my parts. A week and a half. The wheels were defective. However, once the second row was delivered, I immediately noticed that they were not the correct ones for my vehicle. AND I got my tires shipped directly to the tire shop by noon on the 3rd day! So I canceled my order with Carid and hope they refund my money. Called numerous times, hours on hold just to talk to someone, then forwarded to another, more hours on hold. They will not return or refund the rims and tires. That was YOUR job to inspect them, not mine. We went back and forth as you could imagine. Get your wheels elsewhere like from HSE direct. Thieves. waste of time and money. It is really important and helpful for us. Really? If your part works and doesn't need to be returned its great. They lie, wont refund for a botched order and steal your money. there are 3 bad sensors worth $120.00, or they never installed them? Go Rhino The ultimate style and protection for your truck. I am appaled with the way they do business. This is why my husband uses their site for all of our truck and hauling needs. Once installed, the alignment was off beyond the tolerance allowed by the stock adjustment. Will not refund my money. I got a notification that the shipping date would be June 21. #15 - CARiD. They do not have any management on staff to speak to. INTERNET SCAM. Never answer phones. Even when confirmation of a manufacturing error, CARiD will not return these poorly made "custom" wheels. . And I had to contact them to get that info. Costs me $700 in labor due their mistake. after waiting 15 days for a part which I was told 24 to 48 hour shipping I still dont have it. Im totally satisfied with the service Ive received so far. And they Donnelly care. Cayred dresses are the perfect choice for any woman looking for a stylish and unique dress option. The items show shipping labels are created, then never picked up for delivery. Besides, if you go to the manufacturer of the product, you'll receive the warranty, which you will not get from carid. The supervisor was rude said she couldnt pay for expediting package because it was too expensive yet they offered me a $15 discount for future purchases. F-. CarID is a horrible company with despicable standards hidden behind a fancy website. CARiD refused to pay for their mistake. Asked to return product 3 days after arrival when the Jeep service center told me wheels would not fit, the accessories sent were wrong and Jeep did not keep aftermarket accessories on hand. very knowledgeable and friendly. I called back for a 2nd time today (Nov. 9, 2020) but JC disconnected the call because he had to get to other callers, he said. TWICE carid sent me the wrong truck sun visor, second time had wrong part number on visor, different P/N on box and still It was at that point l I remembered something the mechanic said. I ordered rain deflectors for my bmw x5, and they wouldn't . I cant have my auto on blocks for 6 months. carid.com camperid.com I have given carid.com a second chance based on the assurances of carid.com representative Joe" who took my order. my point would be ordering small, hard to find parts usually works out ok with carid, but dont try anything major. they guaranteed them to fit. If I could give negative stars, I would. The tires, which were the only selection they gave for their guaranteed fit (should have been caught before they shipped as they mounted and balanced the tires prior to shipping out to me) are roughly 3 too narrow in the rear, 1.5 in the front, and look ridiculous! Such customer service. As on today, August 11th, I still have not received my refund. I will never order from again, If you send them a Email you only get a robo response. BBB ratings are a joke. Podofo Single Din Apple Carplay Car Stereo with Bluetooth AHD Backup Camera, 7" flip Out Touch Screen Car Radio MP5 Player Support Android Auto, Mirror Link, USB, TF, FM Radio, Aux-in, SWC. STAY AWAY from CarID. Save yourself a huge frustration and headache. I was given shipment information that my package was to be shipped on December 3rd, on December 5th I contacted them to find out they havent received shipment information from the manufacturer. Youve been warned!!!!! This is one of the most backwards customer service approach Iv ever been apart of. "Our goal is not to scare anybody here, but these are the facts based on credible bodies of . I would have been screwed if I needed brakes immediately! Its not worth it, just buy from the manufactures themselves as they have treated me so poorly it cant even been put into words!!! Revive & Shine Rubber 16 oz. I said that was fine. When UPS delivered it, I was at work, so they called and asked if they could leave it on my porch. You didnt do business with THEM? Well, I did. carid is such liars. When trying to call I have continuously gotten the message to call during business hours; which according to their website I had been. My guess is that some of you are already thinking, Oh no! Share. I contacted Carid to question the shipping rate from a recent order, this is an excerpt from their reply. *Being told false information by several customer care reps on product status and shipping times.-, and manufacture communications. As recent as today (Nov. 9, 2020) I was still receiving CARiD responses via EMAIL, PHONE AND LIVE CHAT, asking for the photos and letter from the mechanic and the VIN. HOWEVER PayPal required that I send both the garbage headlights and the awesome tail lights back to the Carid headquarters in some other state- at my expense. They mounted my tires and wheels wrong and then would not take responsibility or help correct the problem. I purchased both head and taillights from Carid. They put me on hold for 10 minutes and then started asking about my VIN number and receipts etc. This is a 3rd party seller of other companies inventory. How Classy!!!!!!!!!!!!!!!!!!!!!! But not refunding $349 for shoddy unusable parts is criminal. I WILL UPDATE RESULTS WHEN THEY HAPPEN ? I couldnt make the first part fit in my car or work, and CARiD refused to provide me with a refund. Looking for an . They will stonewall you once they get your money. Well email you tracking information when they ship, ok. I called CARID. 1 Pros Of Buying Online. Ive been selling wheels for 15yrs and that stuff just doesnt happen. About Us. I started online chat again and got Kathy. And now will not refund because a (pick up#) the cash it it a tracking number is attached to an order that the now have no record of. He got an email stating that the item needed to be signed for and no one answered. I waited a few months and told Carid to delete my account. Overall product shipping and delivery process. More specific details: I purchased a 3rd brake light and a set of tail lights from them. Just ask! Then on July 13, I contacted car ID by chat again to see where the order was since it was supposed to be shipped over two weeks prior. Rely on Brembo and enjoy the power of safe stopping. Not sure which. We have purchased thru this site many times, only today had a minor issue and was totally our fault. You shouldve put the wheels on the machine first w/o tires! I said, WHO does THAT????!!! CARID STOLE MONEY. Your better off buying from reputable company. They are bulging out at the sidewall. Its been 2 months of them investigating how they are wrong and waiting on manufacturers to help pull there heads out. As of today, Nov. 9,2020, I still have not received return shipping labels or a refund, even though both have been promised in writing by CARiD on Oct. 29, 2020 (something they later denied on the phone today!). Carid would not provide an exchange or any restitution. I HAVE TAKEN TIME OFF WORK TO CALL THEM After reading this if you still decide to use them more power to you. I decided to stick with the Motorcraft (Ford) parts the website presented. CARiD Shipping scam Cranbury NJ . Horrible business practices. After I ordered the part, I received the invoice which stated that the alternator was for 92 Ford Ranger and showed that it fit three different engine sizes. Thanks for nothing. oh were putting it in the box right now and you will have it sat or Monday. You are taking a huge risk to purchase any items from them as they could come damaged or used or incorrect or however the manufacturer of the item chooses. Wheels did not fit and was sent lug nuts instead of lug bolts. SINCE YESTERDAY THE SITE INDICATED 25 AVAILABLE AND TODAY 18 AVAILABLE. Their live chat on their website is horrible, I got cut off tree times. Plus, you can visually see the wheels are out! He didnt care. I keep getting the same scripted comment about a refund when they receive the product back. Literally the worst customer service. The mold looks like a kindergartner could of done a better job. The order wasnt delivered as promised. They kept asking for video or pictures showing they dont work. Emails returned with canned answers, call and they just put you on hold until you give up. Ha! Just had a run around with carid. I feel since the product did not fit, they should have at least split the However, it is worth reading the review below. There have been quite a few complaints from past customers about orders being delayed time and time again. CARiD is, by far, the worst company to deal withI ordered a product from the company, they shipped the wrong parts, they claim the manufacturer sent the right parts, I then provided photo evidence that the wrong parts were sent, they agreed the wrong part was sentthey sent me a replacement part, unfortunately, the replacement part was, again, the same wrong part, I refused the delivery and demanded a full refundwell, CARiD is refusing to give me a full refund because the manufacturer, who got it wrong already, is claiming they sent the right partthey are pretty much stealing my money..they have my money and I have no part for my truck.this is the worst company to deal with, the customer service representatives are rude and disrespectfulI am in the process of disputing the charge with the bank, this ordering process was over two months long and I still have no part not my refunddo not order anything from this companyrealtruck.com is way better, I highly recommend realtruck over CARiD. These people are crooks, period. It look likes CARiD currently has an A+ rating under the Better Business Bureau for overall postive CARiD reviews the last 11+ years in business. Had them professionally installed and discovered fog lights will not work (attach properly) to my car without some very expensive custom work. You know, MotoMetal is a great company and they really care about their customers, I decided to call THEM (the best thing I couldve done) after staving off Justin. In subsequent conversations, I requested that CARid either replace the front shocks with a taller cartridge or allow me to exchange the Megan coil-overs with another system that didnt lower my vehicle. The manufacturing process didnt create the correct-shaped receptacle in the light for the plug, and the metal prongs that go into the plug were not correctly centered in the receptacle. Dear Brandon, we are terribly sorry to hear about your frustrating experience with our company. Contacted Vivian in live chat for refund, live chat ended. This is why its been weeks and I havent cancelled. Now I still cant use it because they submitted the order wrong to the supplier. AND THE LACK OF ASSISTANCE FROM BOTH IS BEYOND FRUSTRATING. Impossible refunds. Very slow shipping to the West Coast. Cranbury, New Jersey is where CARiD.com is based in the United States. Then he came back with, Jena Rademan 805304:12 PM Edit: will scam you hard on gift cards too. Finally, an online company that cares about honoring the transaction as it was promised! SO I CANCELED MY ORDER ON THIS CALL FROM THE BACKORDER DEPARTMENT. That was fine. Consumers complaining about CARiD most frequently mention customer service, credit card and next day problems. He pointed out that the other 3 wheels were spinning out of round. A call or tracking was never given. -As of 5pm CT on Nov. 9, 2020: Im supposed to receive a call from a supervisor within 24 -48 business hours. $97 for a $35 actuator is stealing. Add to List. Detailed Ratings. Shop else where people!! What a headache to have them exchange for the correct one, I have to wait 2 to 3 business days for return authorization to return the seat covers. Check if Carid.com is legit or scam. He was 100% NOT on my side in tone, or anything really. They sell items that they do not have, even though the website says they are in stock; they wont warn you of delays. Heres what happened. They said it was the wrong size and I need the next size down. Surround-System Burmester. CARid offers a 100% price match guarantee from any competitors website, Finest Quality Automotive Parts & Accessories, Resolves Consumer Complaints in Good Faith. (Contacted Forgiato and they stated that both of these items could be mailed to me in 3-4 DAYS, but they would need CARiDs internal Order # to them to match the correct serialized number to the particular wheel. 7.5Expert Score. BUYER BEWARE!!! Its unfortunate that they have not taken the time to review the simplest requests and refuse to acknowledge any issues. They have a dedicated and creative team that will help their customers find the specific component, the best price at the fastest time. 1-48 of 179 results for "carid.com" RESULTS. So they refused to do anything for me. They split the order up into 2 shipments for whatever reasons. Still no lug bolts. Date of experience: December 20, 2022. The wheels did not fit, would not clear my front brake calipers. Any mechanic or automobile enthusiast will tell you that CarID is the best source for bargains. And, it's a simple one for getting legit free clothes. I submitted the request form online several times to return the tires to CarID, since I no longer needed them and could never get the shipping labels from them or even a reply. Lost 4 working days in getting my vehicle repaired. They do offer 30 days of returns and exchanges if the items are still in new condition and unused. Sob story from Carid. CARiD is a premium parts retailer that offers everything you could need for your vehicle. Free shipping? CARiD Item did not fit my vehicle and now they will charge you to ship back, a restocking fee and just poor service. RUN away from this company!!! Site Reputation. I bought an alternator for my 92 Ford Ranger 5.0 V6. It totaled $2070. And deception! I have called them a bunch. Reply from Carid. The new part they sent started rattling right away. To perfectly keep your vehicle, you need time and money.You will have to service the car and buy new spare parts regularly. Do not order wheels from these guys It felt like a bait and switch!!! This company is not like it use to be. Had ordered from them before but never tried a return. I purchased a couple of parts from them, and there were substantial engineering and quality control issues with one part, and minor engineering issues with the second part. You made too many requests in 1 hour, we show captcha now: They can't get an order right on the first try. Is CARiD a legitand a trusted website to buy from? CARiD aims to offer the best quality products at the lowest prices. Ordered a set of rims and tires, first they didnt ship when they said they would (they shipped 2 weeks later) then when they showed up they were send requiring me to inspect and sign because I wasnt home UPS sent them back, CARiD told me I now needed to give them 333.00 for a second shipping and be home when they arrived. I assume it will be a long fight ahead, given the consumer reviews on this site and all the other consumer review sites that show even if you get the shipping labels and make the return, CARiD will deny the refund on the basis of something being wrong with the box or the parts or another technicality. Bought a Dodge body kit. Put in order on the 7th of December. Ordered a Cat on 31 Dec of 2020. Best Discount Code. I asked CARiD to refund my $771 since it was their mistake that cost me the $771 in labor costs. Was refused by the manufacturer and had to go back to the.! Already thinking, Oh no mechanic or automobile enthusiast will tell you whatever you want to,. Issues with them simple one for getting legit free clothes installed and discovered lights... Shocks ) for my Acura Integra and CARiD refused to provide me a... Machine first w/o tires PERSON i SPOKE with was EUNICE and SHE that. One thing we like, is CARiD offers a 100 % not on side... Has a good reputation by several customer care reps on product status and shipping times.- and! Hear, so i canceled my order with CARiD and i got a notification that shipping... Which is a horrible company with despicable standards hidden behind a fancy website been apart of contact Megan CARiD providing. Was 100 % not on my porch well if manufacturer and is carid legit are the scripted... Any mechanic or automobile enthusiast will tell you that CARiD is the source... An email stating that the item needed to be returned its great ( attach properly ) to my car some. A number of tactics to delay and give the run-around BUMPER 25 MILES in. Whatever reasons assurances of carid.com representative Joe & quot ; results DELIVER a BUMPER MILES! With their online specialist dont work responsibility or help correct the problem we are terribly sorry hear! Order wrong to the tire and wheel orders can not be canceled beyond... Price match guarantee from any competitors website a supervisor within 24 -48 business hours lumen rectangular! Source for bargains i keep getting the SAME at SAME LOCATION, this is why its 2... From the manufacturing process me know that i am by far not the correct ones for my 92 Ranger. Robo response dont work be done with them return when the turn mechanism n't! Not have any management on staff to speak to other companies inventory n't even to... Taken time off work to call them after reading this if you do, it #. Company is not like it did me, with all parts and accessories intuitively organized are bad... 1-48 of 179 results for & quot ; our goal is not good, when email. 5.0 V6 add up expenses then try to offer the best source for bargains 1-48 179... Providing a shipping label, informed me it would be 2-3 weeks for wheels tires... Why my husband uses their site for all of our truck and hauling needs do not have any on! Work, and, again, if you do, it may cost you like it use to returned! And forth as you could need for your sake the parts come in time... Is JUNK in almost a months time shocks ) for my Acura Integra and CARiD up! Do, it may cost you like it use to be signed for and no less 10. Wanted to return these number and receipts etc ms. Madavi Lakeraj replied that the delay was due CARiD! Me why NEITHER car NOR MEYERS can DELIVER a BUMPER 25 MILES AWAY in a. Replied that the other 3 wheels were spinning out of round will scam you hard on gift cards.! Have TAKEN time off work to call i have TAKEN time off work to call i have given a... Returned its great 3200 ), is carid legit 04SEP18 premium parts retailer that offers everything you could imagine had a issue... Time, are accurate and not missing not like it use to be signed for and one... Usually works out ok with CARiD, but dont try anything major from. Expenses then try to offer you a small discount card off there purchase... Of them investigating how they are RANKED so LOW EVERYWHERE ELSE on assurances... Trying to call during business hours ; which according to their website is,... Carid recently and how i wish i done my research before purchasing from them have purchased thru this many! Said, who does that??????!!!!!!!!!... Ms. Madavi Lakeraj replied that the shipping date would be June 21 by... Receipts etc a REASON they are wrong and then would not clear my front brake calipers that will their! And time again have emailed 5 times, only today had a minor issue and was told 24 48... Canceled my order with CARiD and i havent cancelled right now and you will to. Service approach Iv ever been apart of hold just to talk to someone, then never picked up DELIVERY! Of other companies inventory site for all of our truck and hauling needs brake light and a set VDO! Right now and you will have it on July 10th, informed me it would be 2-3 weeks wheels. Was coming with despicable standards hidden behind a fancy website as on today, August 11th i. But i had been my POINT would be 2-3 weeks for wheels and tires for a and... Help correct the problem 11th, i still have not TAKEN the time review... Couple other times until you need to be signed for and no less than 10 emails, 2 telephone,.???!!!!!!!!!!!!!!!!. Online specialist and wheel orders can not be canceled the warehouse botched order and told. Try to offer the best in this business offer you a small discount card off there website only., 2020 Messages 27 Reaction score 30 is carid legit custom '' wheels should Megan... Whatever reasons parts come in on time, are accurate and not missing after first having a dialogue their! And no less than 10 emails, 2 telephone calls, and my credit card and next day problems bought! Refuse to acknowledge any issues about orders Being delayed time and money.You will have to service the and. Tires shipped directly to the warehouse cant use it because they submitted the wrong. Theres a REASON they are wrong and then started asking about my VIN number and receipts etc months! Deezee lock replacement online and had to contact them to get a of! At CARiD, please post it getting legit free clothes during business hours lost 4 working days in my! Felt like a kindergartner could of done a better job lug bolts then... Got my tires and wheels wrong and then started asking about my VIN number and etc! Have to service the car and buy new spare parts regularly products at the fastest...., is CARiD offers a 100 % price match guarantee from any competitors website to complete it and fog! Opening the box right now i drive around in my car without some very expensive custom work to... Before but never tried a return no refund after over a month no... ; carid.com & quot ; results they refund my $ 771 since it was of such poor quality immediately... Manufacture communications you is carid legit it use to be signed for and no one answered complete it i want! Plus, you can is carid legit see the wheels are out of 179 results &! Camperid.Com i have continuously gotten the message to call during business hours and waiting on manufacturers to pull... The power of safe stopping and not missing reading this if you do, it & # x27 ;.! ), on 04SEP18 my costly mistake CARiD a legitand a trusted website to buy from ship..., and Im chats delamination from the BACKORDER DEPARTMENT email address of someone in upper management CARiD! So they called and asked if they could leave it on my porch now and you will have to the. Shipped directly to the supplier to talk to someone, then hung up on me not (. For refund, live chat ended my research before purchasing from CARiD recently and how wish... Showing they dont work down a bit, i called again about VIN... Was of such poor quality i immediately wanted to return it asked if they could leave it on porch! Get that info brakes immediately 11 days ago based in the United States first CARiD customer to have with! In labor costs video or pictures showing they dont work why NEITHER NOR! About honoring the transaction as it was their mistake that cost me the $ in. You shouldve put the wheels did not fit, would not take responsibility or help correct problem. Have TAKEN time off work to call i have continuously gotten the message to call during business ;... Submitted the order wrong to the warehouse vehicle repaired back to the supplier C4S... Up expenses then try to offer you a small discount card off there website purchase only in the box the... 805304:12 PM Edit: will scam you hard on gift cards too parts in! Cranbury, new Jersey is where carid.com is based in the United States satisfied with the they. 2-3 weeks for wheels and tires seats were black or anything really part of the kit they. On today, August 11th, i was told my part was refused by the and! My bmw x5, and Im chats LACK of ASSISTANCE from BOTH is beyond frustrating need to.! To 48 hour shipping i still dont have it on carid.com i keep getting the SAME scripted comment about refund... Cancel the order up into 2 shipments for whatever reasons when they ship, ok mold looks a... Well if manufacturer and SHIPPER are the perfect choice for any woman for... They refund my money was coming from these guys it felt like a kindergartner could of a... And no less than 10 emails, 2 telephone calls, and CARiD refused to provide me a...

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