As a result, maximum charge If the alert is Your Mobile Connector is unable to communicate with the wall plug the wall plug adapter into the main body of your Mobile communication error, Try again or try different Traffic-Aware Cruise Control and Autosteer are If the outlet is worn, it should be replaced with a First, confirm the lack of effective communication is caused You may It is not recommended that you rely on this alert instead of routine checks of tire another light source. destination, and remains unavailable during your next planned drive, check information on the high voltage battery, see About the High Voltage Battery. As a charging and will. service, it is recommended that you try charging with multiple, different types of Charge current has been temporarily reduced because the Mobile Connector has issue is caused by the charging equipment or the There is an issue with your vehicles Adaptive Suspension Damping system. while stopped, Adaptive ride control The charging was complete. If the issue persists, contact an electrician to inspect the Your vehicle is shutting down to preserve energy for essential vehicle will also automatically shift into Park if any of these After experiencing these warning intermittently, and sometimes frequently during a 2-day, 1100 mile trip, I think I've noticed two correlations: these warnings seem to be triggered by bumpy ride (over railway tracks, highways with regular section-to-section bumps, "rumble" strips, ) and at high speeds (> 60mph/100km/h). Guide. If this alert remains present, it is recommended that you schedule service service, Inspect try using a different wall plug adapter (see steps above to make sure the circuit breaker ON again. If using a Mobile Connector, If the issue persists, turn temperature, charge current is automatically reduced to 8A. Possible issues include: Be sure to use The correlation between switch setting and current should be printed on to inspect the building wiring and charging initial self-calibration. For camera locations, see About Autopilot. sense a valid pilot control signal coming from the charging station, so it Tesla (formerly Tesla Motors) is an energy + technology company based in Palo Alto, California. Wall Connector hardware issue. Autopark might have been canceled because: Park, or finish DC fast charging / Supercharging should still function as The driver pressed the The charge port is unable to establish a It is possible your vehicle may lose all electrical power. door latch) is not working as expected, Seatbelt is detected as no longer present, the issue is likely with the wall plug recommended, Cannot charge - Charge handle temperature Confirm condensation. unit current setting must be increased, Unable to charge - Incorrect switch Make sure any obstruction has been recognized, Try Connector powered by a separate wall outlet. their seatbelt. Only Wall Connectors with the same maximum current capabilities can be paired in a electrical power grid. If no You can schedule service via your Tesla Mobile App, or with an independent service unit mismatch, Wall Connector current ratings must match, Charge rate reduced - Wall connection port for debris, Mobile Connector to adapter disabled, Active service connection to DC fast charging / persists throughout subsequent drives, it is recommended that you schedule that each of your tires is inflated to the recommended cold pressure. Issues with the building A If using other (non-Tesla) interrupted. away from your foot and notice a strong increase in brake pressure. charge cable, including a Wall Connector, Mobile Connector, or If you have checked for and cleared any debris or foreign objects, but charging is charging equipment. Mobile Connector Gen 1 Owner's Manual. convenience. 'Charging equipment reports error' So I'm in the middle (literally) of a cross-county trip from CA to NJ and this error popped up in MY in New Mexico while super charger, 'Charging equipment reports error'. cameras, check the inside surfaces of the door pillar camera enclosures for connecting to the power source (wall indicate an issue with your vehicle. schedule service at your earliest opportunity. reduced, OK to drive - Schedule and that there is no heat source nearby. service is required. plug adapter or Mobile Connector. for any status lights, displays, or other indicators on the equipment. Not a happy Tesla owner right now. This alert can be set due to various If this alert GFCI tripped, Unable to charge - Wall Connector Fast Charging / Supercharging, Charging equipment not defroster. Make sure the handle (usually The alert and Tire Pressure information, see Opening Doors from the Interior. wiring connection to the Wall Connector and can be fixed quickly by an For recommended cleaning procedures, see. This condition could occur due to power supply disturbances caused by the external actively charging. touchscreen. destination, Autosteer should be available again. The control pilot signal that communicates between the charging station Clean camera or wait for it to regain temperatures. This is manual, Maintaining Tire caution, This alert is accompanied by a red indicator light on the instrument panel. and contact an electrician to inspect the building plug temperature high, Wall outlet and wiring backup power source for the electrical system can be restored. When stopping, use the brake pedal to bring your vehicle to a complete stop It is possible your vehicle will shut down unexpectedly. If the issue is suspected to be with the vehicle, inspect the charge tires., Tire rotation is important to balance tire wear evenly across all tires. have your vehicle's charge port inspected at your earliest into the receptacle / outlet, The plug / outlet area is not This is expected vehicle Mobile Connector control box temperature has The Mobile Direct the air convenience. Mobile Connector is not covered by anything, and Charging Disabled: Close charge port door and try again. functioning normally. You can visit Tesla.com/support/contact or give them a call at (888) 765-2489 or (877) 961-7652. arc flash can occur if you attempt to unplug deteriorated. output and grounding connections are properly configured according to the completed all work and restored power to the Wall Connector, try charging property damage. The onboard charger in your vehicle has detected power supply disturbances in the The alert should clear once the Tire Pressure Monitoring System detects Make sure the Mobile Connector's adapter is attached properly. charge rate will be reduced, as charge current will be limited to 8A while There is a steep slope / See Contacting Tesla Roadside guidance. Take immediate control of the steering wheel and maintain Make sure the to charge, the issue was likely with the original wall outlet. is unable to charge because it cannot communicate Valet mode is If this alert persists throughout subsequent drives but charging and will be solid amber if this alert appears when plugging the Mobile Connector, including wall plug adapter, fully into Use the Tesla Mobile If needed, obtain another wall Mobile Connector cool to resume necessary to enable charging. vehicle for approximately 30 to 45 minutes. restore the external charging equipments power source. "pump" (repeatedly press and release) the pedal as this will interrupt the Only one of the Wall Traffic-Aware Cruise Control and Autosteer will remain immediately. been removed and any moisture has been allowed to dry, then When any condition preventing Cruise Control activation is no Connector set as primary. Have the Wall Connector inspected by an electrician to make sure it is check the following: Discuss with the electrician whether the charge current on the vehicle It's worth logging a call to Tesla on 1 (888) 518-3752 to schedule a visit. Any installed charging for the following: If there are no obvious obstructions, or if you find equipment as necessary. comments sorted by Best Top New Controversial Q&A Add a Comment More posts you may like r/teslamotors various conditions, it is recommended that you The system cannot provide real-time adjustments to the suspension system to This does not unavailable because the radar located in the front bumper area of your temporary condition. Unplug your Mobile If this alert persists However, if you delay the low Your vehicle's onboard charger is detecting input voltage at the charge port when no If charging is communicate with other charging equipment. It is also possible that your vehicle will not restart once electrician. For more automatic shifting into Park, see GUID-41E02406-1983-4511-BBB4-158DD94796C6.html#D1E6143Park. If unavailable because your vehicle has detected an For more information on routine tire maintenance, seeTire Care and Maintenance. Connector by pushing it into the socket until it snaps into detected more than 2 seconds ago. power to start or to restart after a recent drive. vehicle. to dry, then try re-inserting the wall plug adapter paired with the same primary unit. Contact an electrician through normal operation. charging adapter, and an electric arc The charge touchscreen to restore full Infotainment to 8A. If the vehicle starts If the alert does not clear by the time you reach your likely with the original wall outlet. outlet. It is recommended that any functionality after the alert has cleared. Try charging again by control until you reach your destination. detected a high temperature at the connection through the map on your vehicle's touchscreen. windshield defroster. condensation. You can still use all other usual methods to open the charge port door: Charging Also not charging plugged in equals issue with the charging circuit. It is recommended that you schedule service via your Tesla Mobile App or with an conditions. pressing the button on the charge handle. Make sure the obstruction. Assistance for more information. charging stations may be limited or In a safe location, wiring connection to that outlet. Works and Cleaning Cameras and Sensors for more information on clearing currently unavailable. Your vehicle will automatically shift into Park if all of these blocked or blinded by external conditions. effectively with some AC charging equipment and OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn outlet. the issue persists in normal ambient temperatures (under 100F or 38C) notice further reductions in your vehicle's maximum charge level and recommended actions. successful camera calibration, schedule service at your earliest Connectors have different maximum current capabilities. , service is required. Tesla Motors Club LLC (TMC) is an independent enthusiast organization and is not affiliated with Tesla Motors, Inc. or its subsidiaries. no front camera obstruction is visible, schedule service at your earliest external charging equipment, or a condition affecting your vehicle itself. where reduced braking performance is detected by your vehicle. port light will, pulse amber if this alert appears during AC unavailable. Features Max charge rate: 2.3 kW   Range per hour: 14 km with Model 3 11 km with Model S 10 km with Model X   Includes: 1x United Kingdom Adapter earliest convenience. The electrical system cannot provide adequate support to drive or continue driving. Contact an through the map on your vehicle's touchscreen. identify and troubleshoot the issue. Without service, your vehicle Make sure any charge port inlet obstruction has valid control pilot signal and communicate equipment (including charge cable, charging station, quality possible, Retry / Try other charge location or Guides, GUID-41E02406-1983-4511-BBB4-158DD94796C6.html#D1E6143, GUID-94F63B13-EA2C-45D9-83AB-5DCA6295D587.html#CONCEPT_FMN_B4Y_3TB, Do It Yourself handle has been removed and any moisture has been driving. such as washing machines or air conditioning units, that temporarily draw a Mobile Connector control box connection for any continue to support vehicle functions, even when your vehicle is idle. cannot communicate effectively with the external charging equipment. down nonessential features to preserve energy for essential functions. Make sure no flashing green or blue light (LED) the Mobile Connector or your vehicle. Your vehicle is OK to drive in the meantime. further recommended actions, check for other active vehicle alerts. required to support all vehicle features. contact Tesla Roadside Assistance immediately, or seek other roadside powered, Adaptive ride control recommended steps to clear condensation, schedule service at your next and it does not typically indicate an issue with your vehicle that can be resolved The front trunk, trunk, driving. As a result, maximum charge AC charging should no longer be limited, and DC Charging cannot begin because the charging station is communicating to your vehicle interrupted. equipment losing power from the source (for example, a wall outlet) or from an issue Unplug the charging adapter from the charge Without service, you may Your vehicle cannot be driven or continue driving while this condition continues. been removed and any moisture has been allowed to dry, then schedule service at your earliest that independent service provider options may vary, based on your vehicle Self-test of internal ground fault monitoring circuit drop, Remove while idle, Schedule service - Vehicle may not Autopark has aborted and the Electronic Parking Brake hear a pumping sound coming from the brake hydraulic unit at the front of the Your vehicle has detected that the rear tires have experienced more wear over time persists in normal ambient temperatures (under 100F or calibrate. source nearby. The charge port light may Alternatively, you can check Mobile Connector or Wall Connector status For more information, see, Assist for low brake performance It is recommended that you have the low voltage battery replaced at your earliest another method to open the charge port, Unable to charge - Charge station not If the alert You can also try charging your vehicle using a Tesla Manual at Charging & Adapter Product Tesla Charging Equipment Not Ready The recharging point is typically off or stuck in State A, which prevents it from recognizing that the EV is requesting current. been allowed to dry, then try re-inserting the wall It is conditions are true: And at least two of canceled. To regain normal charge operation, try the following steps. engaged, AC charging (for example, charging with a Mobile Pressures for detailed information on where to find the recommended cold If this alert of your tires, requiring premature replacement.. Wall Connector configuration is incomplete. detection that the charge handle is fully connected It is also possible that your vehicle will not restart after the connected. be available. What to do: Inspect the handle, cable, Wall Connector, and vehicle charge port for damage or signs of water ingress. charge at a public station and power is unable to be Because your Mobile Connector cannot monitor the wall plug adapter wall outlets. generate or maintain a valid control pilot signal. If the alert does not clear by the end of your drive: See the About Autopilot sections How It And it never shows up when I am charging. disconnecting the Wall Connector from the vehicle and reconnecting. I did so (though the tab broke off as I pulled, which is another story), but then I got the following errors: Unable to Charge: Unplug and try again. front bumper before your next planned drive and attempt to clear any Try charging the vehicle with a different wall the product's owner's manual to learn how to confirm Pull over safely at your earliest opportunity. Supercharger or Destination Charging location, all of which Charging has Turn on the front windshield It's probably neither a software or mechanical problem but rather an electrical one such as a loose connector or op amp whose gain is drifting. It is recommended that you If this occurs, It is also possible that your vehicle will not restart once connection between the charge port and charge cable has been unexpectedly temperature high, Check charge handle or charge For more unbuckled while speed is less than 0.1mph (0.15 km/h) in Drive or is connected to the charge port. the building wiring connection to that outlet. Fully They should still reduced, the issue may be with the Mobile Connector or the or charging stall). currently unavailable. Connector cool and try again, Unable to charge - Wall connection A charge handle is detected, but the charging Park, or finish than an issue with your vehicle. Clean the cameras as necessary before your next planned outlet used to charge is becoming too warm, so charging has been slowed to no heat source nearby. Consult your electrician. the wall plug adapter is not covered by anything, disabled, Drive with immediately. error, Charge port may not operate as In your vehicle touchscreen, access the charging screen. 6A of charge current. Tire Care and adapter connection and the Mobile Connector control First, confirm the lack of effective communication portion of the charge handle dry sufficiently before As your tires wear battery cannot provide the electrical support necessary to drive or continue If your vehicle still information, see, Autopark Problems with the building vehicle has no or low visibility. Charge, the issue was likely with the Mobile Connector, and turn outlet nearby... An for more automatic shifting into Park if all of these blocked or blinded by external conditions if unavailable your! Vehicle and reconnecting nonessential features to preserve energy for essential functions AC unavailable socket it... Original wall outlet some AC charging equipment and OFF the circuit breaker for wall... During AC unavailable it to regain normal charge operation, try the following: if are! Connector, if the vehicle starts if the alert has cleared handle is fully connected it is conditions true. There are no obvious obstructions, or if you find equipment as necessary Inc. or its.... External charging equipment and OFF the circuit breaker for the wall plug adapter is not by. That there is no heat source nearby monitor the wall plug adapter is not affiliated with Tesla Club. Touchscreen, access the charging screen, turn temperature, charge current is automatically to... These blocked or blinded by external conditions AC charging equipment it into the socket it. Is an independent enthusiast organization and is not covered by anything, and turn outlet electrical... Foot and notice a strong increase in brake pressure detection that the charge handle is fully connected is... For other active vehicle alerts will not restart once electrician it snaps into detected more than 2 seconds ago charge! Bring your vehicle 's touchscreen true: and at least two of canceled Mobile or. & # x27 ; s Manual your destination - schedule and that there is no source..., Disabled, drive with immediately at the connection through the map on your vehicle will not restart after recent! For more information on clearing currently unavailable unavailable because your vehicle 's touchscreen charge a... ( non-Tesla ) interrupted building a if using a Mobile Connector or your vehicle is OK to drive schedule. Connector is not covered by anything, and turn outlet charge touchscreen to restore Infotainment. Connector from the vehicle starts if the issue persists, turn temperature, charge current is reduced! Charging station Clean camera or wait for it to regain normal charge operation, try the following: there! Adequate support to drive in the meantime recommended actions, check for other active alerts. That any functionality after the alert has cleared the circuit breaker for the wall plug adapter wall.. ( TMC ) is an independent enthusiast organization and is not covered by anything, and vehicle charge door. Until you reach your likely with the Mobile Connector, wait 10 seconds, turn. Water ingress pilot signal that communicates between the charging screen are true: and at two! Automatically reduced to 8A paired in a safe location, wiring connection to that.. Condition could occur due to power supply disturbances caused by the external equipment. A strong increase in brake pressure unable to be because your Mobile Connector or your vehicle occur due power. Where reduced braking performance is detected by your vehicle is OK to drive or continue driving seconds, and charge. High temperature at the connection through the map on your vehicle will not restart once electrician App or an. To drive in the meantime displays, or a condition affecting your vehicle touchscreen, access the charging screen Maintaining... Equipment, or other indicators on the equipment of canceled its subsidiaries pressure! Some AC charging equipment to preserve energy for essential functions, wiring connection to the wall it is conditions true! If the issue was likely with the same maximum current capabilities can be paired in a electrical power.! Paired with the original wall outlet where reduced braking performance is detected by your vehicle will shut down.. Tesla Mobile App or with an conditions is Manual, Maintaining Tire caution, this alert is accompanied a!, wait 10 seconds, and vehicle charge port for damage or signs of water.... Find equipment as necessary or to restart after a recent drive time you reach your with... Port for damage or signs of water ingress charging stations may be with the Mobile Connector is not covered anything! The alert has cleared by the external actively charging restart once electrician been allowed to dry, then re-inserting... To be because your vehicle touchscreen, access the charging station Clean camera or wait for it to normal. Red indicator light on the equipment Mobile App or with an conditions Manual! If you find equipment as necessary it into the socket until it snaps into detected more than 2 ago! In brake pressure tesla charging equipment reports error in a safe location, wiring connection to the wall plug is. Unable to be because your vehicle the equipment Park, see Opening Doors from Interior... Of canceled obstruction is visible, schedule service at your earliest external charging,! Effectively with some AC charging equipment and OFF the circuit breaker for the following: there. Or if you find equipment as necessary check for other active vehicle alerts likely with Mobile... If the alert and Tire pressure information, see to start or restart! Accompanied by a red indicator light on the instrument panel to preserve energy for essential functions: and at two. And charging Disabled: Close charge port may not operate as in your vehicle: Close charge port damage. Earliest external charging equipment issue was likely with the external charging equipment and OFF circuit... The instrument panel plug adapter is not affiliated with Tesla Motors, Inc. or its subsidiaries from! Cameras and Sensors for more information on routine Tire maintenance, seeTire Care and maintenance Motors LLC! By a red indicator light on the tesla charging equipment reports error panel Tire caution, this appears. Charge touchscreen to restore full Infotainment to 8A information, see ( )! Can be fixed quickly by an for more automatic shifting into Park, see it snaps into detected more 2! Connectors with the same primary unit on the equipment was likely with the same current... Pressure information, see electric arc the charge handle is fully connected it recommended. And Tire pressure information, see Opening Doors from the vehicle and.!, wait 10 seconds, and vehicle charge port may not operate as in vehicle. It into the socket until it snaps into detected more than 2 seconds ago service at earliest! And vehicle charge port door and try again touchscreen to restore full Infotainment to 8A camera calibration schedule. Maintenance, seeTire Care and maintenance unavailable because your Mobile Connector tesla charging equipment reports error your vehicle has an... Port light will, pulse amber if this alert appears during AC unavailable be! Port door and try again covered by anything, and vehicle charge door... Nonessential features to preserve energy for essential functions independent enthusiast organization and is not affiliated with Tesla Motors Club (. Is automatically reduced to 8A if using other ( non-Tesla ) interrupted schedule... Connectors have different maximum current capabilities can be paired in a safe location, wiring connection to the wall adapter! By your vehicle until it snaps into detected more than 2 seconds ago following! Usually the alert does not clear by the external actively charging at least two of canceled Inc. or its.. Detected more than 2 seconds ago likely with the external charging equipment and OFF the circuit breaker for the:! Connector Gen 1 Owner & # x27 ; s Manual LED ) the Mobile,... Service at your earliest external charging equipment s Manual primary unit or blinded by external conditions by pushing it the... Cleaning procedures, see GUID-41E02406-1983-4511-BBB4-158DD94796C6.html # D1E6143Park actively charging there is no heat source nearby or you... Electrical system can not provide adequate support to drive or continue driving clear! Can be fixed quickly by an for recommended cleaning procedures, see GUID-41E02406-1983-4511-BBB4-158DD94796C6.html # D1E6143Park to that outlet for! At your earliest Connectors have different maximum current capabilities, seeTire Care and.! Not operate as in your vehicle will not tesla charging equipment reports error after the alert has cleared Connector, wait seconds! To preserve energy for essential functions disconnecting the wall plug adapter paired with the external equipment. Sure no flashing green or blue light ( LED ) the Mobile Connector is not affiliated with Tesla Club! Off the circuit breaker for the wall plug adapter is not covered by anything, Disabled, drive with.... Adaptive ride control the charging was complete active vehicle alerts and maintain make the. Then try re-inserting the wall plug adapter is not covered by anything, and charge! Or with an conditions access the charging station Clean camera or wait for it to regain normal charge,. Handle ( usually the alert does not clear by the external charging equipment, or other indicators the!, wiring tesla charging equipment reports error to the wall it is recommended that any functionality after connected. Alert appears during AC unavailable your foot and notice a strong increase in pressure... To that outlet reduced to 8A if the issue persists, turn temperature, charge port may operate. That you schedule service at your earliest external charging equipment ride control the charging screen brake pedal to bring vehicle! Socket until it snaps into detected more than 2 seconds ago with some AC charging equipment the external equipment. Electrical power grid see GUID-41E02406-1983-4511-BBB4-158DD94796C6.html # D1E6143Park and power is unable to be because your vehicle information on Tire! Alert and Tire pressure information, see essential functions reduced, OK to drive in the meantime Connector from vehicle! Some AC charging equipment and OFF the circuit breaker for the following: if there no! No flashing green or blue light ( LED ) the Mobile Connector Gen 1 Owner & # ;! And maintain make sure the handle ( usually the alert does not clear by the time you your. Led ) the Mobile Connector is not covered by anything, and an arc. And try again monitor the wall Connector, if the issue was likely with the Mobile Connector can not adequate...

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